Taj 51 Buckingham Gate Suites and Residences

I have been fortunate to stay at the Taj 51 in London several times. I keep returning because of the suites, the staff and the location. Because I like to stay about 10 nights it is extremely helpful to have both the comforts and features of a home. I highly recommend.

We recently stayed at Taj 51 Buckingham Gate Suites and Residences and overall had a lovely experience. The room was perfect — the temperature was just right and the bed was extremely comfortable, which made for a very relaxing stay. Our only grievance was with breakfast service. There was a massive influx of guests one morning and unfortunately the hotel simply couldn’t cope. Guests were left waiting in the bar area with very little communication from staff. What made matters worse was that another couple arrived after us, complained, and were then seated immediately, which understandably caused frustration among waiting guests. Staff explained the couple were only collecting pastries and takeaway coffees rather than dining in, but it soon became clear this wasn’t the case as they were seated for breakfast. We understand the hotel is currently undergoing renovations, but in situations like this there should be better organisation and some level of compensation in other areas of the service. What disappointed us most was the lack of apology or hospitality while we waited — no member of staff acknowledged the delay or offered drinks during the 30-minute wait. It was only after we had finally been seated and were already eating that someone came over to apologise, which unfortunately felt far too late by that point. That said, aside from the breakfast experience, we genuinely had a lovely stay and the comfort of the room really stood out.

The Very Best Place to Stay in London We have stayed at the Taj 51 Buckingham Gate suites for the past 13 years, and I must attest that this hotel is our very favorite place to be while in London. Our recent visit was as delightful as our very first visit: a wonderful, warm greeting from the staff, an excellently appointed suite with all the amenities we might possibly need or want (including a washer/dryer!), restaurants on site and a delightful reception each evening. The staff was especially attentive to our every need, and we were grateful for all their recommendations for London events (thank you Jon for your suggestions and, thank you, Matthew for your sunny greeting each day!). A special thanks to Ms. Zuzana Metevova, the reception manager, who curated every aspect of our stay with kindness, good humor, and professional expertise. We plan to return in August and we look forward to another splendid sojourn in our very favorite place in London.

Just Lovely! I can’t say enough about the experience and service. Iskla and the entire staff were amazing. Highly recommend making this a stop for a visit to London.

My family had a wonderful stay at the Taj. Our 2-bedroom Falconers suite was perfect for our family of four, with plenty of space to relax. Having a full kitchen available came in handy, and the washer/dryer in suite was very convenient. We all loved the breakfast, the staff was helpful and warm, and I appreciated the added touches like personalized welcome treats and fresh fruit and plentiful bottled water (sparkling and still) left in our room daily. We would gladly return!