The Westin London City

As soon as we arrived we have been greeted by a concierge and showing us to where the reception is. Olivia was very helpful in checking us in and showing us briefly the hotel and to where our room is. Room was very cosy, beautiful, modern design. Bed was really comfy which my wife was very happy. We have tried their restaurant as well the one fronting the river thames just for a drink and thank you Andreas and his team for their excellent service. I have tried their sauna, and pool wow love it. Definitely would love to use it again in the future. Breakfast was delicious though costly with a discount from £30 to £20. Breakfast staff were excellent at their service to mention Bruno, Alejandro and Novus serving us with the hot food. We really recommend this place 100%.

I went on a business trip to London and decided to take my family with me and treat us to a great stay. The Westin London City is very well located (5 mins from St. Pauls, 15 mins from Tower Bridge) but the area doesn’t feel touristy or overcrowded. As a family, we enjoyed the indoor pool a lot as well as the kids treasure hunt (where they get a stuffy as a gift). The breakfast and food selection is great as you would expect in a 5 star hotel. Kids are also able to rent a scooter+helmet for free during the course of stay. Best was the service: Max, Sonia, Fred and Atsede to just name a few. Everyone was so attentive, friendly and always had a good laugh with them. Definitely my go-to hotel now for future stays!

Amazing spa staff and bar staff Kristy & Atsede, made my birthday very special. Would recommend to everyone. Will be back very soon. 10/10 hospitality

This is a lovely hotel. It isn't really near anything, but its easy to get to all the major tourist sites without too much trouble. The hotel was a little difficult to get to by taxi, and we were there during the tube strikes, making transportation extra challenging, but the hotel did a great job of getting us where we needed to be. The hotel is clean and quiet, and the staff are very friendly and helpful. The room was a little on the small side, but good sized bathroom. I wish the hotel had an outdoor bar space, given the wonderful views of the river. I would stay here again.

Atsede, alejandro and hamad were all lovely during my lunch I had a terrible dessert that was suppossed to be earl grey and allmond but it only tasted of fake almond flavour. They kindly offered me an alternative dessert and even another drink if I wanted it. Great customer service from the team.