Eccleston Square Hotel

If you are looking for a luxurious stay, I would look elsewhere. We had paid more for a King bed with a garden view but upon check in were told our room was in the cellar. I've never stayed in a basement room, but after a long flight thought we'd give it a try. When we were headed to sleep we noticed spiders and webs and asked to be switched to a room with a garden view as we had booked. After 1.5 hours in the middle of the night, the very nice front desk attendant cleaned the webs and disposed of the spiders. We had a separate pre-paid booking later in the week and this time did have the garden view room. It's smaller than the cellar room, but feels better to not be in a basement and have more natural light. Again this time I found small bugs, stains, etc. Aside from the feeling that the hotel wasn't very well taken care of, the garden is actually across the street and you must ask the front desk to give you access. The area is nice and quiet, situated in a calm part of town with a good amount of restaurants and grocery stores within walking distance. I am not a regular reviewer but a very frequent traveler; I had reached out to the hotel in advance to give them a chance to make this right between us. I would not stay here again if it were $100 cheaper per night.

We had a great experience staying at the Eccleston Square Hotel! It was our first trip to London, and the hotel was highly recommended in one of my travel books. We loved being close enough to walk to some restaurants and the Victoria Station, but it was away from the noisy hustle and bustle of other areas. The hotel staff were very helpful and courteous. Our room was very comfortable and we had all the amenities we needed. Breakfast was good and coffee was great. If we're ever lucky enough to return to this beautiful city, I hope we can stay at the ESH again!

Beautiful hotel, helpful staff, in a great location. Rooms are smaller however very clean, and up dated. The neighborhood is great! There are many cafes and restaurants within a few blocks. The private garden space is a hidden gem. I wouldn’t hesitate to stay again!

What a hidden gem! I absolutely loved this fabulous hotel. I especially loved Desiree at the front desk. She was wonderful!!! My terrace view was superb. Loved the secret garden access. Can’t say enough good things. Loved. 🥰 But, be careful on the step up.

Excellent hotel. The staff was extremely friendly and helpful. Rooms a bit smallish but very clean. Hotel near Victoria Station and thus convenient for gravel by tube(or taxi). Two doors away from Churchill’s home. Nearby excellent restaurants. Definitely will stay again upon our second return.