The Londoner Hotel

We stayed in the Signature Suite for 2 nights as a London getaway for my wife’s birthday and to catch a concert at the O2. The room? It didn’t just impress us—it blew us away. Pure luxury, with jaw-dropping views across the city that made us feel like Bond villains (the stylish, well-moisturized kind). From the high-end furnishings to the fancy Japanese toilets that seemed more intelligent than me after a long day, everything screamed “treat yourself.” And the bed? So comfy I briefly considered cancelling the concert and just staying horizontal for 48 hours. Honestly, I tried to find something to complain about—just for balance—but came up empty. The Londoner absolutely nailed it. Bravo.

May 2025 Once again my wife, myself and our guests have had an amazing stay at your lovely hotel! We have been staying with you since you opened, and we are always so excited to see familiar and welcoming faces, as well as meet new members of the staff that we have come to think of as family. Thomas and his concierge team are always looking out for us, before , during and after our stay. It is one of the most professional and dedicated staffs I have ever encountered at a hotel. David played a big role in assisting us this stay. It always brings a smile to my face to see Rohan as I walk up to the reception desk. He has always accommodated our requests concerning rooms and always has a kind word when passing in the hotel. We also had the pleasure of meeting Selby this trip whom we have seen around the property previously, but whom we had not had the please of interacting with. She was lovely. Breakfast is always one of my favorite things at The Londoner and I was excited to see Beets at the restaurant flawlessly managing the service just as he had previously at the Lobby Bar. My hands off to all the staff and cooks at the restaurant. Of course one of our most frequent haunts is the Lobby Bar. It was great to see Kris still there and I had great pleasure having many conversations with him as he worked the bar like the professional he is. This was our first time meeting Dimitris, and his commanding knowledge of spirts, wine, and hospitality were amazing. We spent every night learning from him as he made one delightful cocktail after another. Stephania was always on her toes and was gracious with all the guests. My hat goes off to Dimitri and his team at the bar. On our last night, Maria and her staff at The 8 took amazing care of our party. The new menu is amazing and we were very happy with all of the drink and food paring she recommended. I thank everyone for making our stays in London so fabulous. We truly feel that this property is a home away from home for us and we hope to see you all soon. October 2024- Back again for our fourth stay this year. If you haven’t picked up by now, we LOVE this hotel!! The same faces greater us by name and we had a wonderful time catching up with the staff who have become dear friends. Thomas made sure we had our favorite room and it was great catching up with Nicholi at the Stage Bar. We will be sad to see him leave. Catalina’s amazing smilie is always welcoming and she recommended some great music venues and restaurants. A new friend is Olivier, the manager at breakfast. He has rearranged the eating space and the buffet and seating is greatly improved. August 2023 - We are back again for our third stay at The Londoner. After a week traveling in Spain and France, it was so nice to be “home” with the staff here. Again, as soon as we arrived we were greeted by people we have come to think of as close friends. I cannot overstate how professional, hospitable and accommodating the staff here is. Of course the bars and restaurants in the hotel never disappoint and the variety of drinks the mixology team creates are outstanding. More to follow….. May 2023 - From our second 10 day stay at the Londoner. This time we brought our son and his girlfriend along as a celebration of their graduation from college. We were so excited to see our friends that we had made during our last stay at the Londoner and introduce them to our son. From Dave in concierge sorting our car from the airport (Many changes no thanks to Delta Airlines), to the incredible welcome from Tom and staff including Rohan who made it his personal mission to ensure that our room was the one we wanted, our check in was amazing. We were excited to see Dario still behind the bar at The Stage, but while we were disappointed to see Giuseppe no longer serving his amazing drinks at the Y Bar, Mario, Rohan and Si definitely picked up where he left off. Our son received an amazing haircut and shave at the Retreat, while his girlfriend had her nails done and we all look forward to a number of treatments during our stay. Catalina helped us at The Stage Bar to make sure that we had great seats for the live singers. Just like our last visit, the breakfast was on point. The service and food was impeccable. We were waited in by Victoria most of the days we were here and she was engaging, funny and attentive. We will continue to edit this post as we know that the team that we think of as our London family will control to amaze. From our first stay in March 2023. My wife and I spent 10 days at the Londoner in March 2023. Our stay was amazing! From the greeting, to the room to the amazing services from Tom the head concierge and Stefani the Wellness Center manager who sorted all of our needs and treatments. We entrusted the bar tenders at the Piano bar and the Y Bar to make us drinks at their discretion and each one was better and more unique than the last! To top off the amazing stay is the fact that the Londoner is part of the Amex fine hotels and resorts program, so we were afforded extra benefits. We will be back and I encourage anyone visiting London to stay here. Our last night here and Lawrence and Andrew “The Wizard” mixed up their wizardly cocktails. These bartenders will keep us coming back for years!

EVERYTHING about The Londoner is exceptional- superbly located, our room was GORGEOUS- breakfast was exquisite- i absolutely loved everything - the Gallery surprised me by actually being a gallery! We made sure we spent time exploring the hotel - every level is interesting- everything is JUST perfect and the standout feature for me was the entire team we encountered- they make the Londonder an extraordinary place to be - congratulations to you all!

Had an amazing stay at the Londoner. Can’t do a better location, in the middle of Leicester Square. Hotel is modern, they even had a singer playing piano at the lobby! Lucia was an amazing host definitely made my stay better. Would recommend.

Exceptional hotel and staff very helpful and attentive, excellent location and food and drinks excellent. The spa was also amazing although I didn’t book any services. I might for next time. The healthy juices were tasty. The steam room was great the first day but didn’t seem to be working the following day. Apart from this everything else was perfect. The only thing that would make it even better would be to offer the nearest car park at a discounted rate.