NoMad London

Definitely the best hotel we stayed at in London. At check-in, we were upgraded to one of the top suites since it was our Anniversary and also being a Diamond member. The lady at check-in (I forgot to write down her name, but it sounded Middle Eastern/Mediterranean) was so sweet and kind and escorted us to our room to explain everything about it. The suite had a fantastic view of the Opera Room and was so spacious and elegantly appointed despite being a historical building. The breakfast was top notch and provided a lot more food than we were expecting, we couldn't finish it all which made us feel bad. We also really enjoyed a drink at the library style bar before we went to see our show and service was very good there as well. Location wise, it's in a really great area that is bustling and has a lot to offer. We will definitely return again!

Wow wow wow - the vibes at this hotel are immaculate. From the first phone call I had with the staff to walking through the doors to seeing the room for the first time… top notch. The interior is just gorgeous. Dark, luxe and sultry - one of the most beautiful hotels I’ve seen. Hasha (sp?) got us checked in, and her hospitality and kindness really elevated our experience. Room service was delicious. The shower was a DREAM. The team was really accommodating with an early check in and late check out as well. Can’t wait to stay here again.

I went as part of a group for an important family celebratory meal and as a vegetarian I have to say really don't go. The phrase I would use is "emperor's new clothes" and as a vegetarian the choice and the actual servings were a joke. I was so taken aback by the so-called panzanella salad (which no one enquired as to my satisfaction) that I thought I would get it over with. A plate with a layer of semi-congealed pasata dotted with about 4 small chunks of parboiled courgette, 3 segments of green tomato, and not a lot else oddly enough took 2 minutes to eat and tasted only of the bland yet totally dominant tomato paste - I've enjoyed dolmio more. Add to that the 20 min wait for pre-dinner £18 cocktails with the oddest and poorest interpretation of a Pina Colada you'll have the misfortune to taste in "the greatest bar in the world" (erm, it doesn't even reach mediocre) and you have a thoroughly disappointing evening. Forget your instagrammable decor - going for a free meal would be a mistake and waste of your time.

What a fabulous hotel. Stunning luxury, terrific people, and an amazing story to underpin it. and the breakfast was delightful. thank you to Brian for asking why we were visiting and for also providing such a personal touch to help us celebrate my wife’s 50th birthday. yes, it’s a little more expensive but the diner details and the overall experience is absolutely worth it. incredible experience. thank you

Ludicrously overpriced with tiny rooms and mediocre food and service. My £1000/night “premium” room didn’t even have a chair to sit on. This is the first time I’ve ever left a negative hotel review but save yourself the money and go elsewhere!!