NoMad London

Ludicrously overpriced with tiny rooms and mediocre food and service. My £1000/night “premium” room didn’t even have a chair to sit on. This is the first time I’ve ever left a negative hotel review but save yourself the money and go elsewhere!!

I have yet to find a hotel that I will love more than NoMad! As I am a design enthusiast, this hotel fulfilled all the expectations I would expect the hotel to do in designing one. It is very seldom to come across hotels that are so detail oriented (so far I was able to find only 3, NoMad is one of them). It is an eye and mind pleasing experience.  You will discover corridors that will take you to other parts of the hotel, each perfectly designed.  Which makes the stay so much more interesting. What makes the stay in NoMad so perfect, unlike other hotels, you feel home instantly. You will never feel just in a hotel here. The personnel were excellent, polite and very helpful, very friendly. We were greeted from the moment we would step into a hotel, and it almost felt like seeing friends. As we are both introverts, NoMad is definitely an escape from the busy streets of London, from crowds visiting Covent garden. You walk through the door, and here you are, home. Makes you forget the outside world (this is the only time we would say let's go back home, instead let's go back to the hotel). They have 3 bars, we enjoyed the one in the library, again it makes you feel at home. We in fact enjoyed it so much that we met at the end, all our friends there, as this trip's goal was to catch up with friends. I can not say I would find anything to complain about in the hotel. My only sorrow is that, at the time, there was only one other NoMad (Las Vegas), if it were to be more I would certainly not stay in any other in the world. It is certainly a peace of heaven, perfect hideout, escape.   Whenever we go back to London, we have our place to come!

The room was spacious and beautifully designed, but unfortunately, the soundproofing was quite poor, which affected my overall comfort. On a positive note, the concierge was extremely helpful and responsive, providing excellent restaurant recommendations that were top-notch. However, the front desk staff generally came across as indifferent. When I arrived and my room wasn’t ready, I understood the situation, but when I asked how long it would take, the staff simply said they didn’t know. On the day of check-out, my room key stopped working. I had to go to the front desk twice to get a replacement, but neither time did the staff show any concern or apology for the inconvenience. A little empathy would have gone a long way. Additionally, I confirmed at check-out that there were no extra charges, yet I later discovered that the hotel charged my credit card. They made a mistake, and I ended up losing money due to exchange rates. Overall, given the price point, there are definitely better options available. I cannot recommend this hotel.

Very comfortable rooms, we were there for four nights in a suite but not much space for clothes, any longer and it would be very difficult. Eat lunch and breakfast x twice, room service x twice, not all dishes to British taste. Found alternatives Breakfast and Dinner

Centrally located. Staff went above and beyond with requests to make our stay comfortable. Really appreciate their hospitality. Their glass dome restaurant is unfortunately and regrettably under construction (until end of May, I believe) so we were not able to see this beauty in this trip. Hope to be back soon enough and experience it on the next trip.