Fairmont Breakers Long Beach

The Fairmont Breakers in Long Beach is the best hotel in town. It is a 5 star luxury resort hotel, and you never need to leave there, but do, because you have to have a meal on Pine Street, the staff will give you directions. This is a vintage hotel on the outside and and a fully remodeled interior and all of it is stunning from the lobby to the rooms. They have a great pool and gym, steam room and relaxation room. If you want a massage they will handle it. The rooms are all comfortable and quiet. They are spotless and the beds are great. It is quiet and the amenities are great. The service is very good, but they do need to work on getting you into your room on time. The maid service is exceptional. We also love the valets. This hotel is expensive, but great for a special occasion. It has a full bar, room service and at least 3 eateries. We loved having brunch there. Their eggs benedict are just great as is all the food. We did not get a chance to try the other eateries. We loved the pool. The only issue I had was the AC kept going on and off and that is not okay with me, but I assume they have repaired it. You will love this place.

I had high expectations staying here given the fact that this is a five star hotel with a price point to match (nearly $1800 for two nights via Amex) but the service experience really missed the mark. After housekeeping cleared a used teacup from my room earlier in the day, it wasn’t replaced…something I’d expect as a basic standard at a hotel of this caliber. I called to request a new one and ended up waiting 21 minutes before calling back for the status on it. I was then told that they would follow up on it and I’d receive an update on the status. 7 more minutes go by - no cup, NO UPDATE. I called back one final time, to which the man on the phone said, yes he put in a rush order and the man who’s delivering it is elderly and it might take him just a few minutes longer. I said no problem but just so you know, my cup was taken earlier in the day and not replaced. The man then said he can definitely let housekeeping know for next time. I proceeded to respond and intended to say okay great but before I could even get to the great, he STRAIGHT UP HUNG UP ON ME. Also the person who delivered the cup was a younger boy so idk if the elderly man reasoning was just an excuse for the moment. I went down to the lobby immediately to speak to the manger in person and let her know how insanely unprofessional, unpleasant, and UNCOOL this was. They made an error and I got attitude back for it?! AT A FIVE STAR HOTEL. To their credit, she did apologize and sent up dessert, but by that point the issue wasn’t about the teacup or a free comped anything. It was about the breakdown in communication, lack of respect, and service quality. Overall, not the level of service I anticipated for the price, which is disappointing. I will not be staying here again and don’t recommend it for anyone else looking for a true five star experience.

A memorable experience from our 2025 vacation, thanks to the excellent choice of staying at this Fairmont California - USA property, starting with our arrival with an executive transfer arranged by the concierge, and continuing through the wonderful days we spent in a suite at this establishment. Delicious meals, great gym, pool, courteous staff, dedicated housekeepers, comfortable room, everything was great!! I would like to highlight Matt Beritich (Chef Concierge) for his friendliness and proactivity in always being ready to assist us with the many requests we received, and there were many...lol! Thank you very much Matt....you made all the difference!! (I only had time to prepare this review now.....wait, we will be back soon.....) A big hug to the whole team. Mauro and Fabia (Brazil)

We really enjoyed our one-night stay at this historic and beautifully renovated property. From the friendly greeting by the valet to the quick offer of bottled water during a short check-in wait, the service throughout was exactly what you expect and want in a Fairmont venue. Our room (bay view) was quiet and well-appointed. Very comfortable bed and pillows. It was unseasonably warm outside so it took a little time to get the A/C at the right level upon checking in - was fine thereafter. The elevators are relatively small given the 100 year age of the hotel, but we didn't have any issue using them. We went elsewhere for dinner but did dine onsite for breakfast - which was well prepared with high quality ingredients. I was sorry we couldn't stay longer to explore the neighborhood a bit more on foot and to visit the spa and other amenities at the hotel. Yes, you might well find a better priced deal at the chain hotels nearby but if you can, treat yourself to an extra special evening here. And if you do, read up on the building history - it's quite interesting. Lots of vintage photos on display in the downstairs cafe.

Excellent service, very good room, great pool on a sunny afternoon, perfect location for our visit to Long Beach. Breakfast was outstanding. Minor issues start with the jarringly loud beeping noises to mark the floors going by in 3 of 4 of the elevators, much louder than average. The other complaints were at the bar: our drinks were great as was the burrata and caesar salad, but the side order of focaccia was forgettable and the side chicken breast for the salad was terrible: no flavor and dry. Both of these issues are fixable, I hope the criticisms are constructive. Will definitely be back!