Fairmont Breakers Long Beach

We chose the Fairmont Breakers Long Beach to celebrate our 33rd wedding anniversary, and it was the best decision we could have made. GM André Brose orchestrated a flawless stay for my wife Rona and me, and Katia Peña treated us to an incredible historical tour of the extensively restored building. The front-of-house team, specifically Ashley Wilmoth, Natalie Smith, and Jack Wellford, provided warm, personalized attention throughout our stay. The crown jewel of our weekend was dinner at the Sky Room. The staff seated us at a table with a stunning and beautiful view of the marina, Shoreline Village, Harbor, and the Pacific Ocean. Sky Room General Manager Courtney Miller ensured her entire staff provided excellent service. We were even greeted tableside by André Brose—an amazing touch from the top executive. The food was phenomenal. We don't drink alcohol, so they graciously swapped the complimentary 100-year anniversary champagne for a delicious Strawberry Cooler. We dined on an amuse-bouche of tuna tartare, Oysters Rockefeller, and a Dungeness Crab Cake swimming in a luxurious beurre blanc that was perfect for dipping their Parker House Rolls. Our shared entrée, the California Wagyu Beef Wellington, was perfectly cooked. Chef de Cuisine Maxwell Pfeiffer even surprised us by including a complimentary side of the Pommes "Sky Room" alongside our Sauteed Savoy Spinach! Capping off the evening with a Bananas Foster made right at our table was the perfect ending. If you want a luxurious, memorable stay with a team that anticipates your every need, this is the place.

A wonderful experience; the hotel staff were incredibly attentive and polite. I loved the place, the atmosphere, and the service. I definitely recommend it. 👌

The Fairmont Breakers in Long Beach is the best hotel in town. It is a 5 star luxury resort hotel, and you never need to leave there, but do, because you have to have a meal on Pine Street, the staff will give you directions. This is a vintage hotel on the outside and and a fully remodeled interior and all of it is stunning from the lobby to the rooms. They have a great pool and gym, steam room and relaxation room. If you want a massage they will handle it. The rooms are all comfortable and quiet. They are spotless and the beds are great. It is quiet and the amenities are great. The service is very good, but they do need to work on getting you into your room on time. The maid service is exceptional. We also love the valets. This hotel is expensive, but great for a special occasion. It has a full bar, room service and at least 3 eateries. We loved having brunch there. Their eggs benedict are just great as is all the food. We did not get a chance to try the other eateries. We loved the pool. The only issue I had was the AC kept going on and off and that is not okay with me, but I assume they have repaired it. You will love this place.

I had high expectations staying here given the fact that this is a five star hotel with a price point to match (nearly $1800 for two nights via Amex) but the service experience really missed the mark. After housekeeping cleared a used teacup from my room earlier in the day, it wasn’t replaced…something I’d expect as a basic standard at a hotel of this caliber. I called to request a new one and ended up waiting 21 minutes before calling back for the status on it. I was then told that they would follow up on it and I’d receive an update on the status. 7 more minutes go by - no cup, NO UPDATE. I called back one final time, to which the man on the phone said, yes he put in a rush order and the man who’s delivering it is elderly and it might take him just a few minutes longer. I said no problem but just so you know, my cup was taken earlier in the day and not replaced. The man then said he can definitely let housekeeping know for next time. I proceeded to respond and intended to say okay great but before I could even get to the great, he STRAIGHT UP HUNG UP ON ME. Also the person who delivered the cup was a younger boy so idk if the elderly man reasoning was just an excuse for the moment. I went down to the lobby immediately to speak to the manger in person and let her know how insanely unprofessional, unpleasant, and UNCOOL this was. They made an error and I got attitude back for it?! AT A FIVE STAR HOTEL. To their credit, she did apologize and sent up dessert, but by that point the issue wasn’t about the teacup or a free comped anything. It was about the breakdown in communication, lack of respect, and service quality. Overall, not the level of service I anticipated for the price, which is disappointing. I will not be staying here again and don’t recommend it for anyone else looking for a true five star experience.

A memorable experience from our 2025 vacation, thanks to the excellent choice of staying at this Fairmont California - USA property, starting with our arrival with an executive transfer arranged by the concierge, and continuing through the wonderful days we spent in a suite at this establishment. Delicious meals, great gym, pool, courteous staff, dedicated housekeepers, comfortable room, everything was great!! I would like to highlight Matt Beritich (Chef Concierge) for his friendliness and proactivity in always being ready to assist us with the many requests we received, and there were many...lol! Thank you very much Matt....you made all the difference!! (I only had time to prepare this review now.....wait, we will be back soon.....) A big hug to the whole team. Mauro and Fabia (Brazil)