The Resort at Longboat Key Club

We had a great trip to the LBKC in April. We've been there before to use the pool and beach as guests of members, but this was our first stay at the hotel. We stayed in an ocean view 2BR 2 bath suite with kitchen and washer dryer, room 2703, which was beautiful and accessible. I use a wheelchair, and the suite worked well for me. There is a roll on shower in the bathroom with the king bed, and the king bed was lower. The other room is a two queen bed; the shower is not accessible and the beds were higher; so only the king bedroom/bath was accessible. I could not pull under the sink because of the vanity. Each bedroom and the living room had a balcony, they all connected, and the balcony door of the living room was accessible (the door swings out instead of the sliders which have a substantial lip). I would not be able to get out on the balcony of the non-accessible rooms due to the lip of the sliders. The table in the kitchen was also at table height instead of counter height. The ocean view was spectacular. The suite was quiet. We loved the huge space. The sunset views from our balcony were gorgeous. The other amazing thing about this hotel is that they have TWO beach wheelchairs! And they always had pool lifts, but they just put in new ones post-hurricane, and they worked perfectly. These things make the resort very wheelchair friendly. All the reviews talking about high cost are totally accurate. You pay a lot for your room, then there is a resort fee, then you pay for chairs and umbrellas on the beach. You don't have to pay for chairs at the pool, but you do have to ask the pool valets to set up towels for you (or you are supposed to) and then you feel like you need to tip them. We love the food and drink service at the pool and beach, and the food is pretty good. There is a ton of plastic containers that feel like a waste. I've been to other resorts that delver food to the beach in reusable containers. I found the breakfast food, both a la carte and buffet to be sub par, though my omelette at the buffet very very good. We went with our daughter who met another kid at the pool and had a great time. We hope to be back again soon!

Jason was a great help to me and my family. We have been coming here for 8 years. He is very very personable and went above and beyond to make sure we were all happy! It is my brother and his girlfriends 5 year anniversary and him being the first person to help us made it even better.

Jason is the best ever and has made our experience at longboat key amazing we have come here several times and jason gives the best service and makes us feel at home. We appreciate everything he does and the effort and upbeat personality he has.

Having discovered the Longboat key area by chance on a day car trip from Orlando about six years ago we fell in love with the area & always had an ambition to stay at The Resort at Longboat Key & we were not disappointed. We booked a King Suite which was absolutley huge with every amenity you could ask for, it was very clean & serviced every day, although never ate on site we enjoyed a few drinks in Latitudes which was very nice. All staff we met were very friendly & helpful & we even got to meet the legendary Jason down on the beach area who's customer service is exemplary. My only slight query was that although I was aware of the resort fees I was charged for first day despite not checking in till nearly 22.00hrs & pointed out we would not receive any benefit of the fee, however we managed to resolve this amicably. All in all we had great stay & will be back one day in future.

Love this resort! Will never stay anywhere else in LBK because of the outstanding customer service! From Jason at the Beach to Diane in the office - the entire staff is amazing! Home away from home for us! Highly recommend staying here to all!