Conrad Los Angeles

I was surprised and disappointed to find out that the hotel couldn’t manage to get distilled water for my CPAP. This hadn’t been a problem during my recent stays at the nearby JW Marriott or Chateau Marmont. The desk agent suggested that I try Uber Eats. I ended up ordering a delivery from Walmart. There’s no better location when seeing a show at Disney Concert Hall—which is directly across the street. The Conrad is a new, modern-looking building with contemporary rooms. Many of the light switches are confusing. For example, there is a button for a “down light” in the bathroom. I never quite figured out what that meant. Plenty of bottled water (boxes, actually) were provided in my room. The concierge was unable to get my room serviced during the two-hour window I requested. I could see housekeeping were cleaning rooms down the hall when I left for lunch. When I returned 90 minutes later, they were closer to my room but still had not even started cleaning it. Once they arrived, housekeeper was excellent during my stay. Evening turn down service was also excellent.

My family and I recently stayed at Conrad Los Angeles, and we really enjoyed our stay. It was our first time visiting LA, and the hotel definitely made the experience even better. The location is great and very convenient, and everyone we met was kind and welcoming. A special thanks to Johnny (if I remember his name correctly) at San Laurel. He was very knowledgeable about the menu and explained everything in such an interesting way, it almost felt like he was telling us a story rather than just describing the dishes. His professionalism and the way he treated us really stood out. Our room was very clean and comfortable, and the view from the 25th floor was absolutely stunning. Overall, we had a wonderful experience and would definitely recommend Conrad Los Angeles. We really enjoyed our first visit to LA and hope to come back again!

Stay away if you are looking to sleep. I stayed here during the week for a business trip and there was music blaring all night long. I’ve never experienced this at any of the other hotels in this area and I will never stay here again.

What a view! We had a wonderful weekend at the Conrad, the room was spacious and the bed was super comfortable. We stayed in room 2804 with views of the Hollywood sign and Walt Disney Concert Hall. Service is impeccable, we enjoyed all of the amenities and small personal touches to include nightly turn down service. We will definitely stay here again.

My wife and I went to LA for a preview of the Lucas Museum of Narrative Arts. We picked the Conrad for access to the museum by rail (the fare was $1.75/person/way). The hotel is next to so many beautiful buildings so we will have to return. We were greeted by Noah at the front desk and he made sure check in was easy and smooth. Every one in the hotel is friendly with a clear mind set of hospitality. The concierge made sure our post cards were mailed. The Jose Andres restaurant was very good and the parfait/yogurt for breakfast was amazing. Please consider the Conrad and say hello to Noah for us (he'll make your day).