Conrad Los Angeles

Just returned from a wonderful one-night staycation at this classy, modern hotel in the heart of downtown LA's arts/culture corridor on Grand Avenue. Since parking is valet-only at a hefty overnight charge and we wanted to explore the area on foot, we took the Expo light rail line to the Grand Ave/Arts/2nd Street station and walked a short block-and-a-half. There is a lack of signage at the station guiding one past heavy construction happening at the back-end of The Broad museum, but we found our way without too much trouble. Once the construction is over, there should be a convenient pedestrian bridge over to Grand Avenue. The hotel is sleek with lots of glass on the exterior, but is not a typical box or glass tower. You do have to take an elevator to the 10th floor in order to check in at the lobby; 4th floor exits to the street, while 3rd floor exits to the parking porte-cochére. I had booked a Deluxe King room but exchanging emails with the concierge ahead of time, I learned that due to my Diamond status, I would be upgraded to a premium Disney Hall view King room. Check in was smooth, friendly and efficient and our room was ready when we arrived at 2 pm. The room itself was decently-sized but the highlight is the promised Disney Hall view. Since we are locals, we've seen that Frank Gehry-designed building dozens of times but it was still a treat to be able to see it directly across the street and at a higher than street level elevation. (See photos) The room has modern furnishings, with a zen-like aesthetic. There was a lounge/sectional sofa, a small coffee table, a desk area, Nespresso coffee-maker, safe, bathrobes, and slippers. There was a stocked mini-bar including a chilled beverage section but no usable mini-fridge. The bathroom was a good size, with a large shower with a rain shower head, a hand-held wand, and a regular shower head. The most notable feature of the room was electronic panels located at a few places on the walls, from which one could theoretically turn on/off lights and raise/lower the blackout window shade electronically. I say theoretically because it was not self-evident what each button on the panel did (as far as lighting is concerned) so there was a bit of trial and error. Still, it was fun playing around with the controls. We thoroughly enjoyed the location of the hotel. We had tickets for a show at the Ahmanson Theater across the street and to the north, we ate at restaurants downstairs and a block away, and we paid an impromptu return visit to The Broad contemporary art museum (free admission). Also, within two blocks were MOCA (Museum of Contemporary Art, free admission), the Colburn School, Disney Hall (concerts), the Music Center (opera, dance), the Mark Taper Forum (plays), and Grand Park. Grand Central Market (food hall) and Little Tokyo district are about 10-15 minute walk away. On a beautiful spring weekend, everything was clean, comfortable and safe. Since the weather was so nice, we also spend a little time relaxing by the hotel's rooftop pool, which overlooks Los Angeles' iconic City Hall tower. Using our $50 food and beverage credit for Diamond members, we had a wonderful breakfast at San Laurel restaurant overlooking Disney Hall. Every staff person we encountered (front desk, valet, housekeeping, janitorial) was friendly and seemed to enjoy working there, which seems to be a rarity these days. That is usually a sign of good management and it did not go unnoticed by us. In sum, I can highly recommend Conrad Los Angeles for an enjoyable visit with lots to walk to and take in in the Grand Avenue area.

$38 undisclosed daily resort fee. How is this not illegal?

The King Suite is truly fabulous—beautifully designed, incredibly spacious, luxurious. The Hotel is stunning. Five stars: the kindness and attentiveness of the staff. They went out of their way to make my granddaughter’s birthday extra special. Their warmth, professionalism, and genuine care made the celebration feel truly memorable ! Thank you to the entire team at the Conrad Los Angeles for such a beautiful stay and for helping create such a meaningful birthday experience. We will absolutely be back!

We stayed a weeknight at this hotel due to attending the LA Opera across the street at the music center in downtown LA. After two terrible Hilton experiences at LAX in recent months I was nervous, especially for this price (used 195,000 points). Early reviewers had been positive about the physical attributes of the hotel but were quite negative about a poor level of service. I think those reviews dated to the initial days of the hotel in 2024. We absolutely loved our stay here from the moment we drove into valet parking to the moment we checked out. The service and personal attention were spectacular. It is a nicely appointed modern hotel with a boutique feel despite being a 28 story Frank Gehry designed high-rise. You enter a compact lobby area on the 10th floor with a bar, terrace and restaurant that feels quite luxe. Our room while compact had everything one needed due to interesting picture windows and sliding panels that cleverly hid the bathroom. The furnishings were not worn yet and were quite comfortable, including an L-shaped sofa and elevated coffee table. It is highly automated with electronic controls everywhere for lighting and window shades. That takes a while to figure out. Also the TV does not extend to face the bed area. The climate control is absolutely silent. Plugs for charging are within easy reach. Everything is clean and neat with ample towels and toiletries. It has a fantastic three way shower with automated controls. The bed and pillows were supper soft and thick. At night there was a turn down service with robes and floor towels and slippers set out, plus glasses with water and ice by the bedside. This was a thoughtful touch. The bathroom was spruced up as well without needing to ask. All the staff were super accommodating and friendly. We splurged and had a room service breakfast which is rare for us to do. It was elegantly set up on linen with coffee and tea poured for us. You simply push a button on the table when done and within five minutes somebody appears to take the service away. No trays sitting on hallway floors outside doors. It is a hushed environment. We did not hear a single bit of noise from either the street or within the hotel. I cannot recommend this hotel highly enough if you are willing to splurge. There is only valet parking at $70 a night. It is in a somewhat quiet part of town, but convenient to the music and performance venues and several museums.

I stayed at the Conrad previously in 2022, and returned recently for another couple’s stay. Both times were in celebration of important life events. The Conrad is just as clean, modern, and inviting as it was the first time. The soft product has also improved significantly. There were several hiccups with the front desk staff and housekeeping during our first stay, whereas this visit was seamless. Special thanks to Diana R. at the check-in desk who was absolutely wonderful. She noticed it was our second visit, noted the special occasion, and made our stay feel very special.