Omni Los Angeles at California Plaza

The Omni is a great location and convenient to everything in DTLA. And you can reach the metro easily to get to other parts of town. Room rates were a good value as well.

My stay at the Omni in downtown LA was outstanding from start to finish. The hotel itself is beautiful, clean, and well-maintained, but what truly made the experience exceptional was the level of service from the staff. Roberto at the front desk went above and beyond to ensure everything was perfect during my visit. His professionalism, kindness, warm attitude, and genuine attention to detail made me feel like a valued guest rather than just another reservation. Even going as far as to call up to my room to see if everything was to my liking and satisfaction. It’s rare to see management so hands-on and attentive, and Roberto absolutely set the tone for a great stay. I also want to highlight Ivan, one of the valet drivers. He was incredibly prompt, friendly, and helpful every single time I needed my car. He made the valet experience seamless, and his upbeat energy always put a smile on my face. Between the spotless rooms, excellent communication, and exceptional staff like Roberto and Ivan, the Omni exceeded all expectations. I highly recommend it for anyone visiting downtown LA—truly a five-star experience.

I have already filled out a survey. The stay was excellent. I took an Uber from LAX and was greeted by the bellmen with graciousness. Michelle at the front desk was helpful, knowledgeable of the surrounding area and the hotel and gave great tips. The room was spacious, comfortable, with a thermostat that allowed me to adjust the temperature to my desired level. The bed was great for a nap and overnight stay. I was only in town for one night and everyone was pleasant. The flowers were beautiful, well kept by the polite and helpful housekeeping staff. AND, there was no overpowering "hotel" scent that frequently dominant the foyers/lobbies of other hotels. Loved the stay.

Stayed here for 2 nights with my family and had a very nice time. Very friendly staff and our room booking came with access to the lounge in the 17th floor with complimentary soft drinks and coffee, which we accessed throughout the stay. Paid a little extra for late checkout at 2 pm which allowed for extra time for sightseeing. It's very close to Walt Disney Concert Hall and The Broad Museum (the Basquiat collection was wonderful). Also walking distance to Grand Central Market which offers a plethora of dining options.

I had an exceptional experience at the OMNI LA. From the moment I arrived, the service stood out — friendly, attentive, and genuinely welcoming. The staff went above and beyond to ensure comfort, and every interaction felt professional and warm. The property itself is spotless, modern, and well-maintained. My room was clean, quiet, and comfortable, with thoughtful touches that made the stay relaxing. The location is excellent, close to key downtown attractions, dining options, and cultural sites, yet still feels calm and private. Amenities were top-notch, including the fitness center, on-site dining, and overall guest services. Everything operated smoothly and efficiently, and it’s clear that the hotel prioritizes quality and customer experience. Highly recommended for anyone visiting LA, whether for business or leisure. I will absolutely stay here again.