W Los Angeles - West Beverly Hills

The W made our Christmas vacation so much more special. To start the greeting in the lobby was so warm and hospitable. Daniel Bruington was a stand out amongst the staff. His poise and charisma made us feel right at home. The suite was exactly what we needed. Perfect amount of space for us. Clean and cozy. Both the restaurant and pool bar were a treat. Michigan winters are not to be taken lightly, so my family enjoyed the warm sun on their face relaxing at the pool. If you're looking for a hotel that is central to everything LA, this is the place for you. It took us no more than 20 minutes to get to where we needed to go. A quiet and cozy sanctuary in the heart of Los Angeles. Worth every penny. I must give one more shout out to the amazing staff that made sure my brother got his important documents back after they were left in his room. They went above and beyond for us and we are forever grateful.

I travel a lot for work and always look forward to staying at thr W Los Angeles in West Beverly Hills. The location is great (lots of walkable restaurants) and the rooms are spacious. The people who work there are always friendly and warm and make a habit of remembering repeat visitors. Kiara at the front desk goes above and beyond to make me feel welcome and appreciated as a guest. She is personable and friendly - and has really made the W my hotel of choice.

Overall, a decent option when staying in Los Angeles—but it’s important to set expectations. Despite the name, this hotel is not really Beverly Hills. “West of Beverly Hills” would be a more accurate description. It’s firmly in the Westwood neighborhood, and extremely close to the UCLA campus, which makes it convenient if you’re visiting UCLA or the medical center. Getting to actual Beverly Hills takes a bit of a drive, though—as always in LA—that largely depends on traffic. The staff was friendly and welcoming, which was a positive. However, the hotel itself feels somewhat dated, particularly the rooms, and the overall atmosphere felt a bit empty. The departure of the steakhouse seems to have left a noticeable gap, contributing to the quieter, less vibrant feel of the property. In short: fine for a functional LA stay or UCLA visit, but not the experience one might expect based on the Beverly Hills branding.

I recently stayed at the W Hotel in Los Angeles for a few nights (1/12/26 - 1/14/26, and what truly made the experience memorable was the incredible customer service, especially from Kiara. I loved how the staff went above and beyond to make us feel valued and at home. Everyone was friendly, from the concierge, valet, and housekeeping.

My stay was short for business, but relaxing. I enjoyed the size and the soft colors of my room. My travel agent booking app mentioned a sauna, I believe it is a mistake on the agent's end. I would have loved to use it before winding down... I will definitely use the pool when the weather is warmer and not windy. A little detail: I would ask to double check the heating of the room. I raised mine to 80, but had still fresh air coming out. I like a warm temperature before sleeping or getting off the shower. Other than that, I liked the space, the modernity and the cleanliness of the hotel. Thank you, Hotel GM Mike Powers, and your team for your warm welcome and follow up.