Toll House Hotel

I rented 2 rooms for my daughters and me. One of the room’s entry door did not latch, requiring the strike plate to be replaced. This door has been unsecured for a very long time. While clean and functional, both rooms are dated. The furniture is worn and there was drywall tape hanging from the ceiling in the king suite room. The continental breakfast was minimal.

I arrived at the hotel at 14:45pm. The first message I got form the person at the reception was we are checking in at 3pm. That is not a kind of "Hello Welcome" I expect as a guest when arriving at hotel of this price class. Overall the employees looked very unmotivated and had faces like a wet weekend. Parts of room (cupboard in the bath) was not clean. Rooms are looking quite used and need renovation. Service was bad, I asked to clean the cupboard, that didn't happen.

Gorgeous room. Friendly and professional staff. We were going to a wedding at Nestledown, so it was a great place to stay before and after the wedding.

Comfy. Cute. Convenient. Needs outlets for phone charging next to the beds. Otherwise a very easy one night stay with family.

We arrived at the Toll House Hotel late on a Friday afternoon without a reservation. Kat greeted us warmly at reception and, although the hotel was at capacity (due to 3 weddings that weekend), Kat managed to find us a quiet room with 2 queen beds. We had booked & paid for a “double queen”room at another hotel weeks prior, only to discover upon check in that they had no such rooms at their hotel! Kat’s graciousness and empathy, along with her professionalism, transformed our girls’ weekend from a disaster to a relaxing, enjoyable getaway. We had just enough time to change our clothes and still arrive on time for our reservation at the Tasting House (which I strongly recommend). Having separate and comfortable queen beds made for a restful night’s sleep.