Los Poblanos Historic Inn & Organic Farm

To celebrate our 66th birthdays in style, my lifelong friend of over 58 years and I chose Los Poblanos Inn in Albuquerque, New Mexico—perfectly situated on historic Route 66. We treated ourselves to the La Vida Generosa package, and from the moment we were picked up at the airport, we were truly treated like royalty. The package was all-inclusive, and everything was top-notch. Our room was clean, charming, and thoughtfully appointed with luxurious products made right there on the farm. The bed was incredibly comfortable, and every detail made it clear how much care goes into every guest’s experience. One of our biggest surprises was how much we loved the dining. Neither of us are very adventurous eaters, so we were a bit nervous about what might be served—but we agreed to be good sports and try everything. From the very first amuse-bouche—a single spoonful of cantaloupe with spicy crema—we were completely won over. Each bite that followed was better than the last, from our first delicious dinner to the exceptional brunches. But the true highlight of our stay was the Chef’s Table experience. We were invited to sit in the kitchen alongside the chefs, sous chefs, expediters, and the incredibly knowledgeable sommelier, Bryce, who guided us through every course and pairing. Every dish featured ingredients grown right on the farm, and nothing went to waste—from sunflower and dahlia petals to tomato leaves and rendered animal fats. Each course came with an introduction and a bit of history, turning every spoonful into a story. The fig ice cream for dessert was the perfect ending to a meal we’ll never forget. We are especially grateful to Head Chef Chris for making the Chef’s Table experience so extraordinary, and to Sous Chef Katie for generously sharing her deep knowledge and passion with us throughout the evening. Their warmth and talent elevated the experience beyond anything we expected. This visit gave us both a new appreciation for the art, intention, and effort behind truly great food. It was a once-in-a-lifetime culinary journey that we will never forget. Los Poblanos is more than a place to stay—it’s a place to be fully immersed in beauty, hospitality, and thoughtful living. We left feeling refreshed, inspired, and incredibly grateful for the memories we made there.

This place is a real treat. Nice room. Friendly staff. Beautiful surroundings. We stayed two nights, had two dinners and two breakfasts, all excellent (the eggs benedict was especially memorable), and enjoyed the outside lounging area. It's quite expensive but manages to seem like a good value. We even bought a ham and cheese sandwich on the way out and thought it was one of the best ever!

While the grounds and the food was wonderful the way we were treated by one particular hostess TWO days in a row is why we are writing this review. We had 7:15pm dinner reservations and checked in at 7:24pm she rudely told us to find a seat and they will call us when our table is ready. We found it odd our 7:15pm table that we reserved months ago isn’t ready. After 20 minutes of watching several other tables get seated we went to inquire and the same rude hostess said “when you show up late we prioritize the seating”. We were shocked at her response as for being 9 minutes late. She never said sorry and her tone was so off putting. We had spent thousands of dollars at this point on our stay between spa treatments, yoga, shopping, the endless tips and dining (even opted for the Chefs table one night after the endless pushing to sell it by staff) so we were left feeling terrible. After about a half hour we were sat and did our best to move past it and enjoy our dinner. To our surprise the same thing happened the next morning when checked in with the same rude hostess from the night before we for our 8:30am breakfast reservation which is the earliest you can be seated. We watched close to 7 other groups get seated before us and when we saw one couple that arrived after us get seated that’s when we knew something was very wrong and we went to inquire. The hostess met us with attitude, smugness and again no apology. They then sat us outside close to 9am (30 minutes after our reservations!) not before trying to seat us inside when we requested outside. After breakfast we informed the manager of our back-to-back negative in counter with the hostess and he blankly listened and then said we were “being harsh”! We knew then Los Poblanos management is weak and we will never return. Do better Los Poblanos.

We're locals and needed a place to stay while our home was getting some work done on it. We stayed in a Family Suite with bunk rooms. The property is gorgeous, El Campo is great and so is the staff at El Campo. However, our experience with the front desk, the guest services, and house keeping was awful. On arrival there was no one to help with luggage (which we had a lot). We asked if we could extend our stay two nights and the gentleman said he was pretty sure he could move rooms around to make that happen (which he never did and we could never get an answer back). The bunk room was probably close to 90 degrees and all we were given was a small fan. I purchased a small AC the next day so my kids could actually sleep. During our stay the bathroom in the rooms were unusable for 1/2 do to a central line clogg (we didn't complain, unlike other guest who demanded discounts). One morning I called to schedule housekeeping in a window of time because I needed to be in the room in the afternoon. Guest services assured me it would be done in the timeframe requested. However, house keeping was actually in my room 3 hours after the time requested (i was unable to get ready for an appt). I spoke to guest services about it and she was extremely rude, argued with me, blamed me, and then dismissed me by saying you can't schedule house keeping after she told me to schedule it . It was bizarre. I've never been treated so poorly by hotel staff before. The house keeping was unreliable. Sometimes they wouldn't replace the towels, dirty pots were left from the previous guests, and they wouldn't wipe down any counter tops. They would either throw our clothes on the floor or the chair if they were on the bed and would leave them there after making the bed. To top it off - House keeping lost both of my kids lovies. They found one within a few hours of looking through their dirty laundry and the other mysterious showed up a day later on my kiddos bed. These lovies have been in at least 20 different hotels and 4 different hospitals and have never gone missing. There was no apologies or rectification from staff. My daughter cried for over an hour. It was awful. I was able to speak with a supervisor (but they refused to let me speak with the manager/director). I'm still waiting to hear from the director. It's been over two weeks. No rectifications has been made. I've called and guest services just dismisses me and says theres a note to the director. This is very sad how they treat people. I would be embarrassed as owners of this property. It ruined our whole week there. We used to love coming here.

We were a group of friends from Santa Fe that went down to Los Poblanos for brunch. We absolutely loved the grounds and the inn and spent time sitting in different areas to soak in the ambiance. However, the dining experience left a lot to be desired and we were disappointed. We were expecting fresh organic food nicely presented. However, the food was mediocre at best and not cheap. The service on my side of the table was fine. The other side of the table had problems with the server and plates were not cleared before dessert and coffee. My table mate got three very small tacos that looked more like an appetizer than a main dish. My potatoes with the eggs Benedict were overcooked. The food in general was similar to any nondescript restaurant. Then came the automatic 25% tip. That seemed like overreaching. My recommendation if you go is to walk the beautiful grounds, get a drink and sit at the many sitting areas and eat somewhere else. Also, skip the gift shop.