Viceroy at Ombria Algarve

Viceroy at Ombria Algarve is an exceptional five-star hotel and, more importantly, a property where the level of hospitality truly matches the five-star surroundings. From arrival to departure, the staff were extremely warm, professional and helpful in every regard. Everything was handled effortlessly, quickly and gracefully, always with a genuine smile. It is the kind of service that makes you feel that whatever you may need will simply be taken care of, without friction or unnecessary formality. Our room was spacious, beautifully furnished and extremely comfortable, with an exceptionally comfortable bed. The pool area is equally well managed and provides a wonderfully calm setting in which to spend the day. Architecturally, the hotel is particularly interesting and genuinely one of a kind. The entire property has a serene atmosphere that makes it very easy to slow down and properly relax — something enhanced enormously by the confidence that the team will gracefully handle anything you might need. Breakfast was also excellent, with a very generous selection covering essentially everything one could expect from a five-star hotel breakfast. Overall, what distinguishes Viceroy at Ombria Algarve is the combination of an unusual and beautiful property with genuinely excellent hospitality. The team makes the entire experience feel effortless, and that, to me, is what a five-star hotel should be. A wonderful stay and a hotel I would happily recommend and return to.

We just returned from an incredible stay at the Viceroy Ombria Algarve. From the moment we arrived, the service was exceptional, warm, attentive, and genuinely personal. We stayed in one of the 2-bedroom residences, and it exceeded every expectation. Spacious, beautifully designed, and finished to a high standard. A huge part of what made this trip so special was the staff. Filip went above and beyond throughout our stay, always anticipating what we needed before we even asked. Jude and Roberta were fantastic as well, professional, friendly, and clearly passionate about delivering a great guest experience. Debbie also deserves a special mention for her warmth and helpfulness. We also have to give a shout-out to the pool bar team, who kept us well looked after each day. The setting itself, nestled in the hills of the Algarve, is stunning, and the resort strikes a perfect balance between tranquility and luxury. This was our second stay and we’d recommend Viceroy Ombria Algarve without hesitation to anyone looking for an unforgettable Algarve escape. Thank you to the entire team (sorry we couldn’t mention everyone) for making our stay so memorable!

I stayed with my partner and 13yo stepson for five nights. It’s a five star resort owned by the Pontos Group based in Finland and the hotel is operated and managed by Viceroy. The hotel’s facilities were adequate but limited. One main restaurant is shared by all — you have no option but to dine surrounded by noisy kids. Ditto the pool — kids screaming all around. It may have been the start of the holidays—but there was nowhere for adults to chill and relax. No games room. No pleasant escape unless you count the golf course. Entertainment appeared on Friday night and Saturday night—though we were not informed about this beforehand. The room was a mix of outstanding stone tilework and cheap furniture (Ikea like). The bed was very firm. Clean, functional but the high tech electronics took some mastering. Staff were very pleasant and helpful. Food at breakfast was good—but the dinner menu uninspiring. But to be fair we are foodies and are standards are above average. There are some decent restaurants nearby in Loule, a delightful Algarve town. The highlight of the stay was the view of the most amazing sunsets…spectacular redness cast under dark grey clouds. So why only two stars? One: cost—the prices are high and the delivery is not at this level. You cannot charge these prices and subject guests to marauding kids screaming around you. The other factor: information. You have to be pro-active to extract information about events and trips. Nothing offered at checkin and if it was in the room we didn’t see it. If the cost had been 30% less and the hotel had been honest about the closed facilities, we might have considered 4 stars. If you have small kids, it may sound good—but the fact most were whinging suggests they were bored. The resort is between a rock and a hard place—adult experience or families?

Beatiful property .. we were upgraded to a one bed apartment and it was stunning. Huge bathroom... biggest shower I've ever seen. We had a view over the golf course. The pool area is gorgeous with individual cabanas. Pool guys super attentive. Breakfast buffet was really nice great options. They have there own bakery on site. We would have preferred more options for lunch and dinner my husband is coeliac and there wasn't allot of choice. Staff are all excellent and we felt really looked after. Hotel has a very chilled vibe. Highly recommend. It is remote so be prepared to drive or use uber. You can pre book uber which is useful. We did use the shuttle to beach and the concession which is a great benefit .

The best review you can give is by booking the hotel again . So the booking is confirmed . What made this vacation special is the hotel staff each and every one as good as each other polite friendly helpful thoughtful put that together with a hotel in a beautiful location and you simply have everything. Their in May back in September .🤝