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Housed inside an iconic Belle Epoque palace, the Splendide Royal is a refined hotel with a familiar atmosphere where 19th Century’s grace blends with international contemporary flair. A state of the art personalized service is provided by the well-trained, skilled staff, who quietly ensures the guests a pampering local experience through courtesy, dedication and attention to detail. Its tradition of hospitality, attentions and fine dining has been valued by royal families, celebrities and famous artists across three centuries.
Hotel Splendide Royal Lugano
Riva Antonio Caccia 7
Lugano, Switzerland
6900
Nearest Airport: SIR
It has been difficult to find the perfect words to describe the experience we had while staying in this fantastic hotel. We were on a two week holiday to Lugano and Milan. Unfortunately on day one I fell in the hotel room (my fault as a disabled traveller), breaking my pelvis in several places which required hospital admission. Throughout the hospital stay, my husband remained at the hotel. The hotel staff went way above and beyond what could be reasonably expected of them to support us both during this traumatic time. The hotel management even purchased additional equipment to enable me to return to the hotel before being repatriated home. The hotel itself is stunning, the views are breathtaking, the food and service outstanding. But what makes this hotel stand out beyond anywhere we have stayed in the world are the staff. The Manager Luigi Spiniello, his assistant Ricardo, receptionist Akira, the restaurant staff and housekeepers to name a few, made our experience at the hotel in Lugano extraordinarily positive considering the situation. We are incredibly grateful for their humanity, care and support which was shown to us both. We will return to have the holiday we planned. Thank you Dawn & Frank
Dawn H
Hotel was great, phenomenal view, great food, but for us it was the Noemie at the hotel reception and all the associates at the concierge that made our stay in Lugano extremely memorable. They were all so pleasant and helpful in so many ways. You represent your country, the hotel and yourselves so well! Thank you!
serenitynow2000 - Franklin, Massachusetts
if you are staying in lugano this is the nicest hotel there. it is impeccable, clean, spacious rooms, amazing service, perfect location, the best food. where to stop?
Tom R
Excellent accommodations , our room was " royally splendid!" Loved the linens and bed coverings-so comfy it was hard to leave our bed each day. Huge marble bathroom , chocolates on my pillow, slippers, robe-what's not to love! The view of Lake Lugano was stunning and stole a little piece of my heart. The service at the front reception and dining rooms was impeccable. All the more reason to return one day !
Kenzie - NJ
Overall excellent experience, the staff was extremely helpful and attentive. Facilities were top notch and the location was amazing.
Brian R
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