InterContinental Lyon - Hotel Dieu

We visited 2nd time in Lyon Intercontinental, previous time was three years ago when in town. We were expecting to be pampered and our expectations were met in great deal. Being with a status diamond elite and ambassador, we received upgrades to our room booking. The welcome, valet parking the rental car and check-in processes were all extremely swift and overly friendly. We entered from there to enjoy Sunday brunch lunch in the hotel restaurant, which was tasty and well served. Throughout the visit, we enjoyed the services of the gym, breakfast, bar and concierge support on daily basis and everything was always perfect. Extra credit goes to helpful staff at the breakfast and the excellent concierge, who tirelessly supported us with few items that we needed help with.

Had a wonderful 3 night stay, the hotel is conveniently located near the shopping district and Bellecour metro station. Old town is a 15 min walk or one stop on the metro. Everything was high quality, rooms were well equipped, large bathroom and view of the river. We were upgraded to a loft suite which gave us more space, which was appreciated. The dome bar is a must visit and there are several restaurants and bars in the Grand Dieu building. It can get noisy from street traffic and one night after the FIFA game, when France won the quarterfinals there was a traffic jam outside, with people celebrating until 2:00 am! Tip, to avoid the sun and heat, cut through the courtyards in the shade to get to the shopping district. Highly recommended!

What a great hotel. Very comfortable rooms, excellent and extremely friendly personnel, nice historic building - with many interesting Restaurants and shops in the connected courtyard. Frankly, I was pleasantly surprise by this hotel as I did not expect a hotel of this level.

Best IHG hotel I've stayed in - really sympathetic renovation, beautiful building, lovely Dome Bar and excellent room size/quality/cleanliness. My main suggestion for improvement would be to have a proper gym, as the current one is tiny and lacking equipment, so really just an afterthought.

Nice hotel but badly managed and badly organized. There were at least 15 people working at the breakfast buffet in complete confusion and only One guy for the valet parking. We had tò wait 20 minutes to get our car. Honestly i have tò add that the manager did not charge the parking fee as compensation, but he admitted they were encountering issues with the staff. The minibar was half empty and took 30 minutes tò have some One tò come tò the room. At those prices the service must be perfect.