Four Seasons Hotel Macau, Cotai Strip

What an unforgettable and overwhelming experience at the Four Seasons Macao! A warm welcome from General Manager Vikram Reddy and his incomparably friendly and attentive team, a stunning lobby – and then the highlight: an upgrade to an incredible suite overlooking half of Europe (Eiffel Tower, Big Ben, Venice Campanile). Simply Four Seasons at its best. A thousand thanks to Vikram, Victoria Pang, Norma Vu, and the entire team for this wonderful time.

We stayed for one night in early February booked through Amex. We loved the intimate feel and the warm service we received. We received a room upgrade and received many complimentary snacks in our room. Everyone made us feel very welcome, but a special shout out to Chester who suggested we do lunch at Zi Yat Heen. The dimsum and service were both delightful! We also ate at the breakfast buffet and would highly recommend for the selection and quality of the spread. Overall a 5/5 experience!

My wife and I visited OHTE Ramen expecting a relaxed, ordinary dinner, but our experience was elevated by Oliver’s wonderful service. He was warm, attentive, and went out of his way to make our evening special — including a complimentary welcome drink and dessert. His thoughtful gestures and genuine hospitality transformed the night and made us feel truly welcomed. Please pass along our thanks to Oliver — the Four Seasons Macau has an absolute gem on staff. We’ll definitely be back and will recommend OHTE to friends.

The customer service is amazing at the hotel , though built in 2008 it has got a great ambiance and as there is no casino , the hotel is quite when compared to the other adjacent hotels. From the time we walked in from the door man who was kind enough to pay for the taxi as we did not have local currency to the chef Antonio Suo who made special Indian dishes for my wife who is a vegetarian without even requesting for special food, Would surely recommend this hotel for its customer centric approach with large comfort rooms

We just finished a 2-night stay at the Four Seasons Macao before the Christmas crowds and it was easily the highlight of our trip. Traveling with a 2-year-old is usually pretty exhausting, but the team here made us feel so supported and relaxed. First off, a huge shout-out to Queenie and her colleagues from the Reservations team. Before we even arrived, she was helping us coordinate all the toddler amenities for our room so everything was ready to go the moment we walked in. It made such a difference. We also want to give a special mention to Edward (F&B). We ran into him constantly at the hotel restaurants Belcanção, and he was always so incredibly welcoming and kind to our family. It’s those personal touches that really set this hotel apart. We only dined at the restaurants at the Four Seasons throughout the stay and each one is amazing. What we loved: The Garden Playground: This was a total game-changer. It’s located right in the garden next to the buffet restaurant. It’s the perfect spot for a toddler to play while the adults finish their meal in peace. Location: Super convenient and easy to get around to any casino place in Cotai. The Service: Everyone is friendly to kids for families. We’re already planning to head back later this month with even more family members. If you’re heading to Macao with kids, stay here—you won’t regret it!