Four Seasons Hotel Macau, Cotai Strip

Special commendation to Ivan, very helpful guy! He is accomodating, hospitable which made our stay extra special. Remarkable service indeed Thank you so much, Ivan!

Macao offers an incredible range of hotels, but Four Seasons stands out! It was really exceptional in all areas; from the greatest welcome staff to the friendly restaurants managers to the nicest pool guys, everyone did their best to please us. All common areas (and our deluxe room) were in pristine conditions and quite comfortable. I can’t think of a better option in Macao. Thanks to everyone there for making our stay memorable

My recent stay at the Four Seasons Macau was made truly memorable thanks to the exceptional service from Ivan. My departure could have been stressful, but Ivan’s knowledge and hospitality saved the day. I was planning to take a taxi to the ferry pier, but the taxi queue was long and the weather was hot. Ivan wisely suggested the hotel shuttle instead, which I had completely forgotten about. His foresight was perfect. Not only did it save me from a long, uncomfortable wait, but the shuttle got me to the pier right on time, ensuring I didn't miss my ferry. Ivan's thoughtfulness extended beyond just the advice. While we waited for the shuttle, he invited me to stay in the cool lobby rather than stand outside and also provided a refreshing bottle of water. He also demonstrated excellent local knowledge and communication skills by speaking the local language to the chauffeur, clearly explaining my destination and ensuring a smooth journey. Ivan's service was a perfect example of genuine care and proactive hospitality. Thank you for an outstanding experience.

We recently stayed four nights at the Four Seasons Macao and thoroughly enjoyed our time here. The location is excellent – you can easily walk to the Parisian Macao and the Venetian Macao through the interconnected shopping centres. Just be prepared for a bit of a maze-like experience, as the layout can feel like a big labyrinth! The outdoor swimming pools are fantastic, with options suitable for all ages. A highlight for us was the poolside service – fresh fruits and Häagen-Dazs ice cream, which the little one absolutely loved. The gym is well equipped, and the spa is lovely, though smaller compared with the Four Seasons Guangzhou (which we had just visited before coming here). Four nights felt just right, giving us enough time to enjoy the facilities without rushing. The breakfast here deserves a special mention – it’s probably the best I’ve ever had at any Four Seasons, especially considering the value for the price. Absolutely a must-have during your stay. I also have a personal tradition of collecting Four Seasons branded caps wherever I go. The Macao property didn’t have them for sale, but Victoria went out of her way to arrange one for me so I could remember the trip – truly amazing service and something I’ll never forget. Also a big thank you to the concierge team for their superb service - friendly, attentive and making us feel truly welcome. Would definitely recommend Four Seasons Macao for a relaxing, family-friendly stay with great dining and facilities.

Oasis in Cotai, Macau - Four Seasons Hotel, Macao. Such a lovely and luxurious hotel with prime location, at the Centre of Cotai Strip. Its superb level of hospitality and high quality of services delivered by its crew impressed me the most. I have been highly recognised as a greatly loyal guest for staying in Four Seasons Hotel group. Wonderful and pleasant stay. Money for value. Its facilities and amenities remind me all the time that I was located in an Oasis of spectacular Macau and its Casinos. Highly valued the shuttle van service to and fro Taipa Ferry Pier and the personalised recognition to Four Seasons' loyal guests, throughout my stay. Can't wait to visit again soon and bring my family members to enjoy at Four Seasons Hotel Macao, cheers. best regards Vivien LEUNG