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Surrounded by the best its city has to offer, Hotel Urban Madrid is a quiet hotel gem in the midst of the Spanish capital. An eclectic sense of retro chic and exotic flair infuses all its elements, including contemporary public areas and accommodations adorned with Egyptian artworks and private-collection sculptures. Youâ€(TM)ll savor inventive Mediterranean cuisine at Europa Deco Restaurant, a stellar wine list in its lounge, and rooftop dining at the marvelous Summer Restaurant.
Hotel Urban Madrid
Carrera de San Jerónimo 34
Madrid, Spain
28014
Nearest Airport: MAD
An absolute class act of a team. Tentative, experienced, extremely professional and highly hospitable. Made a father/son trip one to remember. The location is fantastic, the food is exquisite and the amenities are fantastic. But the highlights of the entire stay were the staff. Phenomenal team.
Kareem A
Dear Hotel Urban Team, I would like to extend my sincere appreciation to all the staff of your magnificent hotel for making my stay truly memorable. My special thanks go to Mr. Bryam, the manager, Ms. Lili and Ms. Carolina at the front desk, Mr. Cesar, Ms. Marina, and Mr. Hicham at the restaurant, along with his excellent team—Mr. Gregorio, Valeria, and David. Their commitment, professionalism, genuine hospitality, and warm smiles made me feel not like a guest, but like part of a family. This level of care and attention is what, in my view, elevates your hotel from a five-star establishment to a seven-star experience. I would particularly like to highlight Ms. Lili’s kindness and Ms. Carolina attentiveness. Both graciously arranged a room change for me, ensuring my comfort, and I truly appreciated her thoughtful approach. The following morning, Mr. Bryam was already aware of the situation and personally ensured everything was handled smoothly, even accompanying the gesture with a kind gift and warm smile. This level of service is truly exceptional. The restaurant team also deserves high praise. Mr. Hicham and his colleagues were consistently professional, attentive, and timely. Their positive attitude made each breakfast not only enjoyable but unforgettable. I am genuinely impressed by the overall experience your hotel provides. Thank you once again for your outstanding hospitality and generosity. I wish you continued success and prosperity. Warm regards,
mohdahmad74 - London, Canada
Great experience here. Everyone is very nice and friendly, especially Patricia from the front desk
Traveler719250
I can't say enough about this establishment- particularly the staff. Efficient, friendly, helpful, accommodating... I've run our of adjectives! What a wonderful, luxurious stay without being in a huge cavernous hitel - great lication, food, amenities, and especially guest attention - you will not be disappointed
eileenmK3384QV - North Carolina
The experience at Urban Hotel Madrid was exceptional. Patricia and the entire staff made us feel welcomed and well cared for.
Colin O
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We have traveled numerous times to Spain's capital city, but this was a unique experience. Hotel Urban is not only a five-star hotel but one that possesses the utmost class. We were handled with service that cannot be fully described, and everywhere we turned there was style and statement. We consider Hotel Urban our home away from home.
-D. Cerasani