InterContinental Madrid

I have stayed here many times, and it never disappoints. The rooms are beautiful and very comfortable. The ac works great, and the bathrooms and showers are quite nice. The rooms have a hot pot kettle for instant coffees and teas. The lobby bar is very inviting, and the breakfast buffet is great. The outdoor dining patio is very nice. However, it is the staff that makes this hotel. Everyone from the front desk to the bar to the housekeeping is amazing. The service and hospitality are at a very high level. I will say, Christina, of the breakfast hostess department,is especially kind. Her morning greetings and kindness are a welcome way to start a morning. I highly recommend staying here. A walkable distance to the Prada museum and downtown.

First time here. Find this a little quaint....decor is not modern, but functional. Furniture in room could be called dated....80s - 90s. Flat screen TV and proximity sensor door locks though. Nice hotel though ....very comfy beds, though the pillows are really wide. Well equipped fitness room with treadmills, ellipticals and cycles. Weight machines and free weights. Open 24 hours...2 thumbs up. Property is proximate to many dining options too.

Very nice hotel. Rooms are good sized and comfortable. We got upgraded to a room with a very cute terrace. Great choice ! Book this without any second thoughts.

We had a wonderful stay over six days. The hotel is beautiful and Susana, Beatriz and Deyadira made our stay a special one.

The InterContinental Madrid is a true gem that combines timeless luxury with exceptional warmth and hospitality. Not only is it centrally located, making it the perfect home base to explore the city’s culture, shopping, and dining, but every detail of the hotel experience is elevated by the people who work there. From the moment you arrive, you’re greeted like family. Carlos at the front door sets the tone with his gracious welcome, and at the Club Level, Susana ensures everything flows seamlessly. The bartenders add a personal, vibrant touch that makes evenings unforgettable, while Deyanira and Anabel at the Club Level breakfast make mornings feel like you’re at a beloved friend’s home rather than a hotel. They all treat guests with such genuine warmth that it transforms luxury service into something deeply personal. The concierge team takes the experience even further, securing hard-to-get reservations at some of Madrid’s most exclusive restaurants and arranging access to unforgettable experiences you won’t find in any guidebook. This attention to detail makes every stay feel uniquely tailored. And best of all, the hotel is dog-friendly. Our dog Gia, was treated with the same care and affection as we were, making the experience all the more special. The InterContinental Madrid is so much more than a luxury hotel it’s a place where elegance, location, and heart come together. Whether visiting for the first time or returning as repeat guests, you truly feel like part of a family here, which is what sets it apart as one of Madrid’s finest stays.