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Mandarin Oriental Ritz, Madrid is a luxury Belle Epoque palace located in the famous Golden Triangle of Art of Madrid. For over 110 years, the hotel has hosted royalty, dignitaries and some of the most distinguished guests from around the world. This spectacular property is the epitome of luxury and excellence. With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional fitness and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel. From its famous art triangle, to the tempting alleyways filled with traditional tascas, find out where to dine, shop and stroll in the Spanish capital with our helpful city guide.
			Mandarin Oriental Ritz, Madrid
			Plaza de la Lealtad 5
						Madrid, Spain
			28014
			
			Nearest Airport: MAD		
Great hotel just have big issues with their hvac system. I understand the green energy push but having weak AC with occupancy sensors doesn’t jibe with the goal of a five star experience. That said the team is first rate and hotel beautiful.
J F - New York City, New York
I tried to go for breakfast on Sunday but they told me they were full as they had brunch. Went back on Monday for lunch in the lobby, a lady with a ponytail asked my room number but when I told her I wasn’t staying at the hotel she told me no tables were available even though the lobby was half empty. I was staying at a friend’s and eating at various high end hotels to decide where to stay when I am back for Christmas. The Mandarin Oriental Ritz won’t be my choice, you do not want me there? Fine, I’ll go to the Four Seasons where I received a royal treatement, you select your guest, I won’t select you. Your loss, not a smart way to do business. Never again Mandarin Oriental! Stay clear!
CountessOlenska
This is my 2nd visit in Madrid. I love this city, it’s elegance and grand architecture. I especially love my stay at Mandarin Oriental, first class and very luxurious!
alburoa - Dubai, United Arab Emirates
During my stay, a staff member entered my room without knocking while I was getting changed. He did not leave right away and gave excuses instead of apologizing. Management also failed to handle the situation properly and tried to defend him. This left me feeling unsafe and disrespected. For a hotel that positions itself as luxury, such behavior is shocking and absolutely unprofessional.
arkhipova_mrs - London, United Kingdom
Mandarin hotel is first class from start. Driver met us INSIDE security at luggage. Very professional. Hotel was outstanding top level service beautiful accommodations outdoor garden with stunning. Indoor pool in the basement was beautiful as was the gym and the whirlpool Concierge was extremely helpful, especially Olga
marc b
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