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The Palace, a Luxury Collection Hotel, Madrid is a storied city icon and “living legend” dating back to 1912, now fully renovated while preserving its rich artistic and architectural heritage . Located in the heart of Madrid within the UNESCO-recognized cultural landscape, the hotel features 470 elegantly redesigned rooms and suites inspired by the city’s creative legacy, historic guest list, and artistic traditions . Its overall theme blends old-world grandeur with contemporary refinement, offering guests a palatial atmosphere, elevated comfort, and a strong sense of place that makes each stay feel both prestigious and culturally immersive.
Dining and wellness are standout elements of the guest experience. La Cúpula Restaurant & Bar serves as a cosmopolitan social hub beneath a dramatic stained-glass dome, pairing refined cuisine with a striking historic setting, while the legendary 27 Club offers inventive cocktails inspired by the hotel’s artistic past and creative patrons .
The Palace, a Luxury Collection Hotel, Madrid
Plaza de las Cortes, 7
Madrid, Spain
28014
Nearest Airport: MAD
Incredible service. Everything was top notch. Food delicious for breakfast and dinner as well as room service. Concierge team was so helpful for us with our baby. I want to stay again! The hotel is gorgeous and well kept.
Meander42601813182
This hotel was top notch and very central to everything we wanted to see. Everything is walkable. I would say if you need to do laundry, we found a place that did it for us for only $14 Euros and it saved us time, so we can continue site seeing. It’s called Launderette Cervantes- address is Calle de Leon, 6, Madrid.
Janet M - Lakewood, California
Absolutely shocking service , the hotel sent a chauffeur for me , he stole my briefcase with money and valuables, the Hotel did Nothing to help or resolve - Public Beware
Saleem R
This hotel is absolutely stunning. It was in a good location to walk to most museums and attractions that Madrid has to offer. Inside is absolutely gorgeous.
Connector58627521581 - Detroit, Michigan
We had such a wonderful stay at The Palace Madrid. Everything was exceptional, but what truly stood out was the incredible service and genuine warmth of the entire team. We were celebrating my husband’s birthday during our stay, and the team went above and beyond to make sure he had a truly special day. Every detail and thoughtful gesture made us feel incredibly well looked after. A very special shout-out to the whole team, but especially to Dio and Oscar, who made our stay feel like home. Their warmth, kindness and attentiveness made such a difference. And Dio’s laugh is absolutely contagious. It’s impossible not to smile around him! Thank you for making our time in Madrid so memorable. We left with the best memories and already can’t wait to come back. ❤️
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I just returned The Palace package that I purchased from Luxury Link. It was absolutely lovely. The room was marvelous and the people were so nice and helpful. I must say it was quite a buy. Thank you.
-M. Hall
Just returned from 5 night stay in junior suite at Westin Palace Madrid. Breakfasts were excellent as was the dinner. The front desk was very helpful, room comfortable, spacious and well equipped with luxury bath and delightful bed. Service outstanding. Overall, a first class hotel in Madrid. Five nights was just the right amount of time to see Madrid and surrounding sights. This was an excellent value through LL.
-N. Russell
My husband and I traveled to Madrid this year and had booked a room at the Westin Palace for three nights. They put us on the special VIP guest floor in a spacious deluxe room with a magnificent marble bathroom and view of the city. If that wasn't enough, they also included a sumptuous breakfast buffet!
-J. Crofton
The Westin Palace, Madrid, was grand and our accommodations pure luxury. And their dining room served the best roast lamb in town.
-B. Ramer, M.D.
I can't say enough about the Westin Palace Hotel-Madrid in Spain. Everything was superb. The room was spacious and very comfortable. I thought that the service was first-rate. Throw in perfect weather like I had and you have the ultimate Madrid experience.
-E. Garcia