Kempinski Seychelles Resort Baie Lazare

I would never return to this hotel, nor would I recommend it to anyone. First of all, the staff communication is completely disorganized. They kept asking and replying to the same questions over and over again—at least ten emails regarding a payment they had already confirmed. It was exhausting. We had arranged an airport transfer in advance, but no one showed up to pick us up. We had to take a local taxi, which was much more expensive. When we arrived, we had to wait over three hours in the lobby under 35°C heat before our room was finally ready. The problems didn’t end there. Our luggage took several hours to be delivered to the room. After multiple calls to reception, they claimed the bags had already been sent—but they hadn’t arrived. In the room, the dehumidifier kept overflowing with water, soaking the floor. No one came to clean it despite repeated complaints. The breakfast is just okay, but don’t expect anything of high quality. Some of the receptionists (particularly the Russian-speaking ones) seem to try their best, but unfortunately, nothing ever gets followed up or resolved. Overall, this was a very disappointing experience. I definitely would not come back.

This hotel exceeds all your expectations. A beautiful room, a good bed, a large shower, a maintained garden, Olympic-sized swimming pool, the beach nearby and every evening they come to your room to ask if you need anything. Then you get a 'bedtime story card' with a short story about the Seychelles on the back. So thoughtful, so special. The staff is friendly and attentive. Highly recommended! A hotel that we will definitely return to. We can hardly wait!

The dinner in Cafe Lazare was exquisite. All the food was tasty with a wide variety of selections. The staff offered excellent service quality especially the waitress Fleurange and Chef Ayman which made our dinner a superb memorable night. Cheers to them. Thank you for the great host. Yakub

The Kempenski was wonderful! Great staff, comfortable rooms. Would return any time! Thoroughly recommend. Excellent location. Stayed twice found it brilliant both times. This was the best breakfast we have had in a hotel for a long while the choice was excellent at the buffet. All the staff at all levels were very professional, friendly and very efficient.

Gorgeous Getaway with stunning scenery and super friendly staff. The food variety was excellent especially the food cooked by chef Ayman Abadi for breakfast and dinner in Cafe Lazare. Definitely recommend this hotel for couples and families.