Hyatt Regency Mainz

Great hotel, great location on the Rhein and close to city center with many dining choices. Large, clean rooms, had a view of the Rhein. Gym, pool and spa area larger than expected. Spa, sauna and steam room with locker area no extra charge. Bar with indoor and outdoor seating. Second time here, now first choice for lodging in this area

Superb hotel. After travelling 10 days around Germany and Europe, this was a standout hotel for us! Easy to get to and secure (yet expensive) parking. We were kindly upgraded to a corner Rhine view room and it was fantastic! Lovely comfy bed - would recommend!

Checked in and assigned room 132. Nice king bedroom with a large desk with a lamp and charger station. We had a huge TV, refrigerator filled with things to purchase, an in-room safe, and a tea pot with all the fixings. Bathroom with both a walk-in shower and a tub. Plenty of room. One too narrow stand for holding a suitcase, while I used the ironing board for my suitcase. We both put on our suits and went down to the pool to exercise. Very long, cool pool, not over shoulder depth. After exercising I got into the very tepid hot tub for several minutes.

Overall hotel is ok. We would definitely not choose this hotel as it does not live up to the Hyatt standards. Rooms are very tired.

Good Bed comfy and room spacious. Pool area nice and clean. Bar prices very reasonable - nice cocktails. Good choice at breakfast and in nice area overlooking Rhine. Needs improvement Hotel seems to be aimed for corporate types as staff felt a little dismissive to us. Air con not existent - even had a card to leave in the slot by door ‘to keep room cool’ which shows it is inefficient. Luckily we could open the window which we left open all night to keep us cool and the temperature was not too high during our stay. Whilst room was clean the grouting in shower floor needed attention and looked grimy. Lighting in room and bathroom very dull. Breakfast was mix of service - day 1 no-one to greet us so sat ourselves down. Day 2 and 3 someone to greet us but reminded rather tersely on day 3 when arrived for breakfast at 9.10am that they close at 10am - we were finished by 9.35 ! Day 4 we were greeted and once seated offered hot drinks and omelettes cooked to order! Not offered before. Some of the rolls and muffins were dry and things such as pancakes and croissants ran out and took awhile to be replenished no matter what time we were there, In the bar every night we waited for service but ended going up to the bar each time to order after waiting and no one coming to serve us. The outside area seemed prioritised. Left feeling disappointed as not a cheap stay. Our next stay was at same hotel brand in Cologne and found this much better in terms or service, room amenities and breakfast food quality.