Fairmont Makati

I recently stayed at Fairmont Makati and had another great experience. What really stood out to me was how the team remembered me from my last stay in October 2025. It's a small gesture, but it made me feel genuinely welcomed back. They even reminded me about the complimentary buffet lunch/dinner for two that had been offered during my previous stay, which I honestly appreciated. Check-in was quick and hassle-free. Unfortunately, when I got to my room, I noticed a strong carpet smell that triggered my allergies and had me sneezing almost immediately. I went down to speak with the staff, and this is where Fairmont's service truly shined. They were understanding, patient, and eager to help. Instead of just assigning another room, they accompanied me to check a few rooms to make sure I would be comfortable and that the smell wouldn't trigger my allergies again. A special thanks to the duty manager (sorry i forgot his name), who went above and beyond to assist me. He was incredibly kind and proactive throughout the process, and even arranged for an air purifier to be placed in my room. His genuine concern for my comfort made a big difference and turned what could have been a negative experience into a positive one. The food was excellent as always, and the service from everyone I encountered was warm, professional, and attentive. To top it all off, the hotel accommodated a 6:00 PM late check-out, which gave me extra time to relax and enjoy my stay before traveling back home. What I appreciate most about Fairmont Makati is that they don't just provide good service, they make you feel valued as a guest. The way they handled my allergy concern and the personal touches throughout my stay are the reasons I'll happily return. Looking forward to my next visit.

Really good hotel Service high You have a very good spa.a good lounge,a good pool. all the workers there are nice and very professional

we stayed here for our mini staycation for our son's birthday and we're very glad we did! the hotel noted this and prepared nice treats for my son which we appreciated . as a platinum member, we were also upgraded to Gold Room which has access to the lounge. the afternoon cocktails had so much food and drinks! breakfast was also great with lots of choices. since it was a holiday, there were a lot of people. every staff we encountered was so nice and accommodating! will definitely stay here again!

What made our stay at Fairmont Makati even more special was the experience we had at their Fairmont Gold Lounge. Right from private check-in, it was a refined experience that felt seamless and well-curated. The lounge itself was a serene and sophisticated spot to relax, be it for breakfast, snacks throughout the day or cocktails in the evening. The highlight of it all was definitely the food. Not to mention, each spread was beautifully laid out with delightful cuisine hot dishes or canapés and desserts plus drinks. The choice for dinner, specifically, was enough that it resembled fine dining. It was the quality of the food and better overall but every visit became a something to look forward to as much for how relaxing it had become. The real highlight, though, was the hospitality—not only was their lounge beautiful and food beyond compare. Service in particular was warm, attentive and gracious without being intrusive; the team consistently helped guests to feel at home. That is this type of hospitality that can make a luxurious stay all the more memorable. Big thanks as well to Kate for helping us with the evening canapés, and Julius and Dexter for their help during our stay and being professional & simply just nice people! At every turn their insightful service complemented the Fairmont Gold experience to a personal level that made an already wonderful experience absolutely unforgettable. We walked away not only feeling taken care of, but as if we were cared for.

The hotel is fabulous: from the moment you walk in, to the moment you fall asleep. Everything feels luxurious. It is conveniently located near the airport (it took me about 15 minutes by Grab) and close to big shopping centres (literally a 5 minute walk). I was fortunate enough to receive a complimentary upgrade to Fairmont Gold - which gave me access to the exclusive lounge. If you're planning on staying here, you won't regret spending a bit more to book a Gold room. Say hi to Angelo and Jules at the Fairmont Gold Lounge. I'd highly recommend spending a few nights here when visiting Manila.