Fairmont Makati

We stayed at Fairmont last May 17, and were pleasantly surprised by the warm welcome from the staff. They prepared a wonderful surprise in our room that our kids truly appreciated. We honestly weren’t expecting such a grand gesture, but it made our stay extra special. I would like to thank the staff who helped us during our stay: Kevin, Zarrah, Kate, Adi & Jaz. Definitely recommending this hotel to our friends!

The Fairmont Hotel is well located in downtown Makati, walking distance to shopping, bars and restaurants. They have a lobby bar and rooftop pool bar. We spent a lot of time enjoying the pool and the pool bar. The room was clean, well appointed, bed was comfortable and the room was quiet. They have a big desk for those who are working. The staff were super friendly and helpful. We enjoyed our stay and would stay again in the future.

I don’t even have words to describe how welcomed and at home the staff here at the Fairmont made me feel. I stayed in the Gold and would love to give a shoutout to everybody who worked tirelessly in the gold lounge to accommodate all of myself and co-workers crazy requests at breakfast and cocktail hours! The sales team, Rubi and Roxy were absolute rockstars at working with us on the extracurricular events we required for our trip. Conessa did an excellent job with the conference we held! So big shoutout to her. Finally Aubrey thank you so much for making our visit absolutely wonderful. 10/10 would recommend, you and your staff were INCREDIBLE.

Everything is excellent from the room to cleanliness to food, staff and services. I love that the products that they sell are all locally made. The room is super clean, the bed, pillows and linens are very comfy. I used the bath tub that was super relaxing. The staff were very friendly and accommodating. But what i love the most is their being eco friendly. I am amazed most specially that their toothbrush is made of wood🤗🤩

I truly enjoyed my stay at the Fairmont Makati. The service was exceptional, and the hotel’s close proximity—and convenient tunnel access—to the malls, restaurants, and airport made everything so much easier, especially since I was in town for work and had limited time to explore. I’d like to specifically compliment Jaime and RK for their outstanding customer service. RK was incredibly helpful with my hotel departure planning and Jaime went above and beyond in assisting me with my lost luggage. Additionally, the dining staff was extremely impressive in remembering my group’s daily breakfast orders. The turndown service was the best I’ve ever experienced. Each day, my room was left spotless, with my clothes neatly folded, fresh towels/bedding provided, and a drying rack thoughtfully placed in the room after I had been hang-drying my clothes on a chair. Overall, I was amazed by the level of care and attention to detail at the Fairmont. I highly recommend this hotel to anyone visiting Manila!