Jack's Camp

Jack's Camp was a magical experience for us! We had the best wildlife encounters! The meerkats did not disappoint and were SO charming - but we also saw loads of other animals including elephants, lions, zebra and so much more. The camp is so beautiful and is like stepping into another time. The tents are so grand, they make you feel like you are in a palace! But honestly, the staff is what truly makes Jack's Camp so special. They treat you like family and make sure you are always looked after. They work so hard to make sure every single person in camp is happy and are an incredible team. Can't wait to come back!

We recently spent 3 nights at Jack's and were impressed with the many changes that had occurred since our earlier visit 9 years ago. We had the opportunity to chat with Ralph and his wife, Alex, during our initial dinner. Truly a wonderful addition to an excellent meal. The rooms have been dramatically altered and provided considerable space with a museum like setting. We enjoyed it but it might not be for everyone. Our only issue was with the lack of heat in the morning. We were there during the winter and it can be quite cold in the A.M. as the wood stove burns all the wood during the night. We were fortunate to have Mr. Bones as our guide. He worked hard to locate the wildlife for us and to ensure that Linda had several opportunities to visit with the meerkats. Much appreciated. Jack's Camp is a unique and special place and a must visit for those who appreciate going off the grid.

We spent an amazing three nights at Jacks Camp. This is by far the most unique African safari we have ever been on. This tented camp is absolutely beautiful along the Makgadikgadi Salt Flats. We were greeted by Ngave, guide/driver. She is amazing. Very knowledgeable of the area and the property. We had such a great time learning from her. The Chef was very accommodating with our picky eating needs. She made everything we asked for and it was delicious. Husband eats everything and enjoyed all the meals served. We were not crazy about the view from our tent at first but the manager moved us which made our time even more enjoyable. Nakio was taking care of whatever we needed in the tent and provided medicine for my daughter who came down with a cold. Everyone was very attentive and answered all questions we had about the area and the property. We were able to meet the local Bushmen(The Wisdom Academy) and learn about their culture. Amazing experience. The highlight was getting up close with two Meerkat colonies. They are very funny animals. The two gentlemen observers, Chucks and Rox, spend there days out with the Meerkats and learn there behaviors and explained to us the habitat etc. We did get plenty of pictures with these adorable animals. We also took an atv ride on the salt flats to see the sunset. All we could say was Wow!! Stunning views. Really enjoyed our stay and the care the staff gave to us. Highly recommend for an unforgettable experience.

The camp is beautiful, the tents are luxurious and the view goes on forever. The food was nothing short of amazing, they accommodated by dietary issues and we had access to the bar any time we needed. Our guide went above and beyond to teach us about Botswana and its people and not just the animals. There is no air con in the tents but there are wonderful bed cooling systems that were perfect for the hot hot weather.

First night it was super hot in the room so I could not sleep properly, nobody even informed me that there is a cooling system in the bed. Only the following morning other guests told me they all had cooling system and when I asked your manager Vic said that the remote controls are broken and I didn`t get one. However after my complain he eventually found one and gave it to me. Second night on arrival after salt pans experience around 11 pm we´ve seen a wildebeest kill inside the camp (behind the fence) and lions roaming around. Guide promised to take it outside but I am not sure when did that happen. Our guide Glen escorted me to my tent nr 4. The big lights were on and I could not find a switch for that. On arrival ladies who showed me the room never mentioned that switch. Anyhow after two hours I managed to fall asleep with lights on. I was woken up by lions roaming around my tent, they were on my balcony and it was super scarry! As you know there is no phone or walkie talkie in the tent or any of emergency button. I was feeling helpless and stuck in the tent surrounded by lions. Next day staff told me there supposed to be a horn I needed to use, but again nobody told me about it and it was not in the room. I had a terrible night being by myself, I got a real panic attack. I wanted to make a fire to chase them away but there were no matches or lighter next to the fireplace or elsewhere. I´ve been on 5 safaris so far and always in luxury places similar price range but I never felt NOT SAFE. This is a different level of letting your guests down, especially as a solo female traveler. I had terrible night and didn`t sleep a minute only after they came to bring me water at 6 am I asked to speak to the manager. Long story short, I wanted to leave same day but manager told me I have to pay for the extra flight with Mack air. I had to stay one more night and I asked to give me a female guide to sleep on a daybed. I´ve been told all female guides are booked with guests. Instead, they gave me two ladies who work in the camp, i am not sure what level of protection this meant to provide. I am very happy to be alive back home and I am very disappointed of Jack´s camp. Now I know where all the negative comments come and here is one of many. For this high price people pay to come there it should be no lack of safety and a good coffee at least.