Belmond La Residencia

We have stayed as a family a number of times and always return, as the service and quality of this hotel make it a very special place.

I thoroughly recommend this hotel. It is spectacular. The service, hospitality, food, accommodations, amenities are all very special. They have ongoing classes and events. Each of the restaurants is excellent with El Olivo being over the top fabulous. The views are breathtaking and it is centrally located by town and easy to get to other parts of Mallorca.

La Residencia! A perfect end to our trip in Mallorca. It exceeded our expectations in every way - from the unbelievable scenery to the incredible staff. They outperformed on every level and truly set the bar for luxury hotel service. It is a place with heart and soul- where the genuine care of the staff overshadows the absolute beauty of the landscape. There are many standout moments but to highlight a few- we had a seamless check in and were warmly welcomed back as returning Belmond guests which set the tone for the rest of our stay. Their guest experiences are thoughtfully curated with an impressive variety of creative activities- cooking classes, guided hikes, donkey meet and greet (!). We only wish we had more time to experience them all. The concierge team deserves special recognition for going above and beyond in a way that most would not which ultimately left us with the most memorable experience of our trip. The food was consistently excellent, and the service throughout the resort was exceptional. But once again the staff was the highlight. There are 2 waitresses at breakfast and lunch that welcome you back as though you are old friends everyday. We walked away from each meal talking about how wonderful they are. I could go on and on- but what truly makes La Residencia special is its authenticity - the staff genuinely love the property and sincerely care about their guests. You genuinely feel the love of hospitality on this Property and we truly feel it has set the gold standard.

Wait staff were helpful, poolside service was very good, views were unbelievably stunning. Service felt very corporate-ized and impersonal however. Concierge service was unwilling to go above and beyond for any slight personal requests—disappointing compared to luxury hotels that charge half the rates.

The staff here are amazing and nothing is too much trouble. They think of something you need even before you do! Lovely room and comfortable bed. Pillows changed on request. Food very good too.