Jumeirah Mallorca

An absolutely beautiful hotel located high up overlooking the stunning Port Sóller. As you would expect from any Jumeirah hotel, the service is outstanding. We stayed in a Deluxe Tramuntana Mountain View room which was really lovely. I wasn’t sure about not having a sea view, but the mountains are quite spectacular so we weren’t disappointed at all. Breakfast each morning was in the most stunning setting with views of the sea and Port Sóller. The hotel provides a free shuttle service to and from Port Sóller on the hour, every hour until 10pm which we took advantage of every day. Such a great and welcome addition. There are three restaurants and we ate at Cap Roig, which is where breakfast is served. The food was very good but quite expensive. We visited the Sunset Lounge every evening before we ventured down to Port Sóller for food. The views from here are incredible. We have to say a huge thank you to Julian who made us feel so welcome. It was a real pleasure to talk to him each evening. Also, Anna who served us breakfast each day who was always so happy and attentive. Suffice it to say, we will definitely be back next year. I think a Jumeirah hotel always offers that extra bit of luxury that most hotels can’t compete with.

A beautiful place with fantastic views, but what really sets the Jumeirah apart are the unbelievably friendly and helpful staff. They truly enjoy their jobs and it shows!

Absolutely wonderful stay! The property is beautiful, but the staff is what truly sets it apart from other resorts. Everyone we encountered from front desk, restaurant, concierge, shuttle drivers and bellmen were friendly and helpful. I’d especially like to recognize Kevin, shuttle driver, who was so friendly and safe driver and Marcos, front desk, who was always friendly and took care of our requests. The hotel fitness center had many machines, plus treadmills, elliptical etc, plus free weights. Top notch! We will definitely be back!!

A beautiful hotel set in a truly unique corner of Mallorca. We stayed as a family of five and had a fantastic experience from start to finish. From check-in to check-out, the staff were consistently kind, attentive, and genuinely supportive — we couldn’t have asked for better service. The dining experience was excellent across the board. Whether it was breakfast, poolside meals, or dinner, everything was of a very high standard and thoroughly enjoyable. We stayed in a junior suite with stunning views of both the sea and the mountains. The room was spacious and very comfortable for our family. While the hotel is certainly not inexpensive, it offers excellent value for the quality of the experience. Housekeeping was also outstanding — the room was serviced multiple times a day, and we always returned to a perfectly clean and tidy space.

Broken elevators, a floor plan that you cannot understand - that makes you walk through the spa, up and down stairs to get to your room, and a front desk staff that is only interested in helping you if you are paying them - this is the WORST HOTEL we stayed at on the Island. Be warned, the hotel sits on a very steep hill and the car to take you to town goes once an hour. The location is stunning. Some of the staff are terrific. I stayed in six different five star hotels over the course of my trip, and this is by far well below any of them. This is a three star hotel at best.