Son Bunyola Hotel

One thought that really came with me is that this property really captures a blend of Mallorcan, French and even Moroccan vibes win a way that is a true design perfection property. Everything is pristine, top quality and perfectly applied and constructed. There is an absurd attention to detail that is difficult to match, for instance the AC hidden in antique furniture. The pool is also a major point of the property. The materials are pristine, the views and the water was super cleaned and perfectly warm!! It is heated so I guess it should be perfect year round!! Service was overall very attentive efficient. Highlight for the pool service which was outstanding!! Breakfast is very enjoyable with nice quality products but feels repetitive. Dinner was superb! Location is just beautiful but the roads to get there are steep and narrow. Negatives: Although the property is overall very well kept and clean I got a bad firts impression when I checked-in and find some ants in the room near the bed and bathroom. I understand this is a mountain resort but it is necessary to prompt measures to ensure this doesn't happen. Must I say that the staff rapidly addressed the situation and it was completely resolved. Besides that when I was trying to find the place where the ants came from, probably some crack in the walls or the hidden AC struture, I found significant dust under the carpets. So at the first glance the room feels super clean but when you dig up it is really not!! ..and should be addressed. The room was overall my biggest con in this stay. I got an upgrade to a tower room (Torre del Rei), and at first glance it was amazing!! Private amazing terrace!! But besides the initial situation and the carpet dust I found the bed area to have low light and in the first night there was an annoying clipping sound that kept me awake. After further investigation in the middle of the night I realized it was a wardrobe sensor malfunction. There was a dark plastic tape over it. It seems a small detail but clearly this situation was previously noted and not well fixed. I removed the tape and the annoying sound disappeared almost completely (why is this sensor even on when there is no light in the wardrobe?). After late night sleep I found myself waking very early since there are windows with no curtains downstairs so the light comes in very early. Overall sleep quality was not the best, although at second night at least the sound situation didn't bothered me again. At this price range more attention is definitely needed in the rooms check-in cleaning and evaluation. The second con was the gym. In a such amazing property I found difficult to understand that there was no other place for the gym besides the tiny storage room besides the main building. Guessing for instance the need of such a huge area for indoor board games and the huge bar on the second or third floor which was closed. The hub and game room besides the pool is very nice but maybe too big; there could be an expresso coffe machine in this room and maybe some nuts or crackers also. By the way I didnt like the organic coffee pods in the room also. Third con was a little shocking honestly. We left the property in the afternoon since we had a late night flight so we decided to take a shower before departure. The place dedicated is just not prepared at all.. there were no towels, no air dryer, no products besides shower gel, almost no place to hang clothes and bags.. I mean I got way better facilities in 4 stars hotels.. So to summarize this place is amazingly beautiful, with superb pool and views, very attentive staff and with local and good quality food. It just lacks attention to several details that a this price point just seems a let down. But still the beauty, class and tranquility of the place still wins my heart.

Amazing view, amazing guest experience. Best hotel on the Island. We will definitely come back soon. The hotel is very modern.

This was our first time staying at a Virgin property. We arrived from another wonderful hotel, Belmond La Residencia. The views at Son Bunyola were spectacular, and service was very good everywhere except the pool. The pool service was astonishingly bad though. No one would help with towels or umbrellas, and you had to go up to the bar to make an order. No one would come to us. The “lifeguard” who was supposed to be helping just stood there and watched people struggle as they moved umbrellas. It was frankly upsetting since we had the opposite experience at Belmond. Son Bunyola runs such a good operation everywhere else on the property that I’m surprised the pool was so poorly supervised. We did have the best massages we’ve ever had at a hotel. This property also had one of our favorite rooms ever with a balcony called “The Juliet” that the original owner built for his wife. Despite being a refurnished villa, it felt like a brand new building with all modern set up down to even the thermostat and TV streaming - probably the most up to date I’ve ever seen in Europe - with one drawback: the world’s smallest gym. This is a place for “quiet luxury” as the nearest town is 15 minutes. You can also visit the properties vineyards for a wine tasting, hiking, tennis, yoga, and beekeeping. We did none as we took this time to just relax and work by the pool. Due to the gym and pool service, I would not go back but it is worth going to for quiet and relaxation.

We had a wonderful time at Son Bunyola and hope to return. The scenery and views are breathtaking. Beautiful decor throughout, every turn is a feast for the eyes. Delicious food, very friendly staff. Thank you for a very special stay!

A truly stunning property and location to enjoy a relaxing vacation in Mallorca. Well located on the island, and the property has everything you could need if you just want to stay there. Perfect balance of beauty and accessibility. The staff is incredible and all the accommodations are top notch - well worth it and look forward to my next visit