Aman New York

The Aman experience was truly present from the moment I arrived. You feel like a VIP the staff is attentive, discreet, and genuinely there for you and your every need. In the heart of this bustling city, the hotel feels like a serene cocoon, a peaceful nest you simply don’t want to leave. The design is absolute perfection. Jean-Michel Gathy, in charge of the interior design, has once again done a remarkable job. The way he mixes textures and colors is a delight, not only for the eyes, but even for the nose, as the entire property smells divine. Our room was spacious, thoughtfully laid out, and beautifully decorated, a true haven of calm and style. As for the food, both restaurants are excellent, but my personal favorite is the Japanese one. It’s intimate, cozy, and offers a sense of calm that’s incredibly rare to find in New York City.

It was my long dream to visit any of Aman hotels, primarily for design and architecture, and then for privacy, and I must say I was not disappointed. Experience went even beyond my high expectations. It is a one of a kind hotel, and the level you will get here is above 5 stars. This is truly an introverted heaven, as you will get all the privacy you want. If you seek serenity, privacy, esthetics and space, this is the place to go. It is a sanctuary, as within a minute you are taken from a rush of NYC streets to a place where your mind naturally calms down. And don't you just love when a hotel is so much more than merely a sleepover in the city? We were astonished with the room size, as the smallest room is the size of an apartment, which will never give you a feeling of staying in a hotel, but very quickly you will settle in and feel like you are home. Everything is spacious, from the mini bar, to sleeping area, to bathroom. We booked the room with 5th avenue view, which will additionally give you the experience of living a dream. We opted every day for breakfast in the room, if however you are more on the extroverted side, you can have breakfast in a lounge or garden area, which is very beautiful. We do appreciate our privacy, so we stayed in our room. The Personnel was extremely friendly, polite and helpful. I would particularly like to pinpoint Nicole (front desk staff) as he always tried to go one step beyond to try to make our stay memorable. We did have a minor incident at the begining with one of the young female staff, having complained about it, all the other personnel really tried to make up for it. Which we deeply appreciated. Doormen staff was also great, each and every one of them. I loved the design, as it gives you a serene atmosphere, almost like stepping into a temple. Materials used in the room are all natural, you will not find plastic, which shows how detail oriented they are. And given my personal experience, the more detail oriented hotel is, the better quality hotel it is. . I could go on and on about how happy we were to have stayed there, and It is absolutely worth the price. I hope that soon I will have a chance to visit other Aman hotels.

We had an absolutely magical stay. Everything was perfect from A-Z and we felt like coming home and not to a hotel. Rooms are beautiful, service is fantastic, views are great. The spa was not 100% ours as the genders were separated, but beyond this, it was definitely a fantastic trip to New York, celebrating our anniversary.

My husband and I came to the Aman on a glowing recommendation. We know nothing about NYc, so I asked the concierge to book us dinner each night for our three night stay. We got confirmation from the hotel via email and printed itinerary on arrival. Fast forward to Thursday at 7:30, we arrive at our scheduled dinner. The restaurant had no reservation for us. Nothing. I showed them the confirmation from the hotel - nope. Upset, I called the hotel, only to be put on hold and eventually disconnected. I called back again only to get a run around of various people passing me off without speaking to the concierge. So here we were at 7:30 on a Thursday night, for our only 3 day trip, with zero reservations, zero help. I emailed the hotel only to be met with an “I’m so sorry” email. Nothing more. That was it. Immediately after that email, I got a confirmation of our dinner the next night, at a completely different time (meaning they forgot that one too and immediately tried to book it). In addition, our hotel towels had holes in them. As a hotel that prides themselves on 7-star service, it was FAR from that.

We loved this hotel and will definitely return. Our new favorite NYC hotel. So calming and the staff is just amazing. Greeted every morning and every time we left or returned to the hotel. The Aman experience is always just so lovely. The decor is so beautiful - an amazingly peaceful area in the heart of 5th Avenue.