Pan Pacific Manila

I stayed at the Sheraton for a business trip that included both a weekend and weekday stay, and overall, it was a peaceful and comfortable experience. The room was a bit dated, but I appreciated having a bathtub, which was a nice feature. The only issue was a smoke smell on the beddings on my first night, which was unpleasant. I reported it the next day, and I was informed that it was likely caused by a guest who had smoked in another room and had recently been penalized. The check-out and payment process was smooth. The staff member who assisted me was well-trained and handled the deposit refund and final payment efficiently. I also enjoyed the delicious salad at their café. The security staff were friendly and worked well with the housekeeping team. Overall, it was a pleasant and peaceful stay with professional and friendly service.

Great food. MJ let us share arroz caldo with two bowls. thanks MJ for the service Rob

Our prenup photoshoot at Sheraton Manila Bay was a wonderful experience, thanks to the exceptional service: Events Team: Seamless and highly organized coordination.Front Office: A warm, efficient, and welcoming check-in.Room Service: Attentive and accommodating to all our needs.Food Quality: Excellent meals that truly exceeded expectations. Thank you for making our prenuptial memories so special!

I had a wonderful stay at the Sheraton Manila Bay! The hotel is in a prime location, it made exploring Manila so convenient, especially with historical sights like Intramuros just a short distance away. Everything about the stay exceeded my expectations. My room was exceptionally comfortable and spotless. The gym is very well-equipped and clean. The food throughout the hotel was fantastic, but the breakfast spread was truly amazing with a massive variety of delicious options to start the day. What really sets this hotel apart, though, is the extraordinary team. Every staff member I encountered was warm, professional, and extremely helpful. A special shoutout to JM at the bar and Daisy at the coffee shop! Both were wonderful to chat with and they are very professional. They are so friendly and helpful. Our conversations were a genuine highlight of my trip and made me feel so welcome every time I dropped by. Don’t forget to try JM’s great drinks! If you're visiting Manila, I couldn't recommend Sheraton Manila Bay enough. I will definitely be back!

My dining experience at Manila Bay Kitchen at Sheraton Manila Bay was truly exceptional. From the moment we arrived, the staff made us feel genuinely welcome with their warm smiles, attentiveness, and outstanding hospitality. Their friendly and professional service made the entire experience even more enjoyable. The food selection was impressive, offering a wide variety of delicious dishes to suit every palate. Everything was fresh, flavorful, and beautifully presented, making it difficult to choose a favorite. The ambiance was equally wonderful—elegant, relaxing, and inviting. It created the perfect setting for a memorable meal, whether you're celebrating a special occasion or simply enjoying quality time with family and friends. Overall, Manila Bay Kitchen exceeded my expectations in every way. Excellent food, exceptional service, and a beautiful atmosphere make it a place I would gladly visit again and highly recommend to anyone looking for a remarkable dining experience. Eljene Maxine