Pan Pacific Manila

I had a wonderful stay at the Sheraton Manila Bay! The hotel is in a prime location, it made exploring Manila so convenient, especially with historical sights like Intramuros just a short distance away. Everything about the stay exceeded my expectations. My room was exceptionally comfortable and spotless. The gym is very well-equipped and clean. The food throughout the hotel was fantastic, but the breakfast spread was truly amazing with a massive variety of delicious options to start the day. What really sets this hotel apart, though, is the extraordinary team. Every staff member I encountered was warm, professional, and extremely helpful. A special shoutout to JM at the bar and Daisy at the coffee shop! Both were wonderful to chat with and they are very professional. They are so friendly and helpful. Our conversations were a genuine highlight of my trip and made me feel so welcome every time I dropped by. Don’t forget to try JM’s great drinks! If you're visiting Manila, I couldn't recommend Sheraton Manila Bay enough. I will definitely be back!

My dining experience at Manila Bay Kitchen at Sheraton Manila Bay was truly exceptional. From the moment we arrived, the staff made us feel genuinely welcome with their warm smiles, attentiveness, and outstanding hospitality. Their friendly and professional service made the entire experience even more enjoyable. The food selection was impressive, offering a wide variety of delicious dishes to suit every palate. Everything was fresh, flavorful, and beautifully presented, making it difficult to choose a favorite. The ambiance was equally wonderful—elegant, relaxing, and inviting. It created the perfect setting for a memorable meal, whether you're celebrating a special occasion or simply enjoying quality time with family and friends. Overall, Manila Bay Kitchen exceeded my expectations in every way. Excellent food, exceptional service, and a beautiful atmosphere make it a place I would gladly visit again and highly recommend to anyone looking for a remarkable dining experience. Eljene Maxine

We had a wonderful dining experience at Manila bay kitchen The food was delicious, with a great variety of dishes, and everything was fresh and beautifully prepared. The restaurant had a relaxing atmosphere, and the staff made us feel welcome from the moment we arrived. I would especially like to commend Eljene for her exceptional service. She was friendly, professional, and very attentive throughout our visit. She made sure everything was perfect and went the extra mile to ensure we had a memorable dining experience. Her genuine hospitality and dedication to customer satisfaction truly stood out. Thank you, Eljene, and the entire MBK team, for making our visit so enjoyable. We highly recommend this restaurant to anyone looking for great food and outstanding service. We can’t wait to come back!

The Sheraton Manila Bay has made updates to the old Pan Pacific and provides the best accommodation option I've found in Central Manila. It is a short walk to Robinsons Place mall and a slightly longer stroll to Rizal Park. Despite the name, the hotel is a few blocks inland and not right on the bay like the Diamond Hotel and some other properties. The immediate area around the hotel can get interesting, especially at night — be prepared for aggressive street solicitations for massages or nightlife. That said, I have stayed here three times in the last year and have generally felt safe in the area. The rooms are kept very clean but show their age despite the renovations; the bathroom fixtures and shower tiles in particular have not been replaced. The Manila Bay Kitchen provides an extensive menu for lunch or dinner. I highly recommend the Foul Medammes and selections from the grill. The breakfast selection is also extensive, with a wide variety of Filipino and international options. As a Bonvoy Ambassador elite member, I had access to the new executive lounge on the top floor. The lounge offers a great evening reception with food and drinks. However, although the lounge is open all day, I found it odd and frustrating that canned drinks like soda are locked up outside of the evening reception hours. This is unlike most executive lounges, which keep non-alcoholic beverages available all day. I will return to the Sheraton when staying near Central Manila for a quick business trip, but would choose a property in Pasay, Makati, or BGC for a family trip or a longer stay.

I traveled in discomfort with fractured wrist as visit was important. I chose Sheraton Manila bay, Malate for its hospitality and courteous staffs. From check in to check out, The staffs went above and beyond, Ms. Abigael and mr. Eduardo in particular ensured that I am comfortable despite of fractured right hand wrist and consequential discomfort. The rooms are immaculate, spacious, and equipped with modern facilities and the breakfast buffet was outstanding. And it’s always buzzing with excited and happy guests. Perfect location for both business and leisure!