Pan Pacific Manila

Arnold at the cafe is an excellent host and ambassador for the hotel. I look forward to my early morning coffee and our pleasant conversations. Arnold’s service is above and beyond as I get there 15-20 mins before the scheduled opening time, yet Arnold offers and makes me the perfect Americano to start my day. Thank you Arnold— and thank you Sheraton Manila Bay for staffing your hotel with incredible employees who enjoy their work. Attitude reflect leadership and your staff makes my stay a wonderful experience. Arnold is the model ambassador and employee for your brand. Thank you Arnold, and really happy to cross paths with you.

Okay, this review is suuuper late, but I had to share. On September 4, we celebrated my uncle’s birthday at Sheraton Manila Bay and honestly? It was next level. Weeks before - I emailed Sheraton to share my vision for the day & when it finally happened, everything honestly went above & beyond. My uncle & cousin felt genuinely special, which was my main goal, and they totally did!! Food -The Mediterranean menu was so good. The fish tagine? Absolute chef’s kiss!! yummm! I’d come back just for that, but honestly, everything we tried was delish. Vibes - The place is clean, cozy, and the interiors are literally a feast for the eyes. So aesthetic! Service- Staff were great! From the waitress to the chef to even the guards like everyone was so warm, welcoming anddd genuinely happy to help. Smiles & good vibes all around like it felt like a hug without actually needing one. Super attentive but never annoying. Washroom- Clean, cute & well-kept. Parking - Easy, safe, and secure. We left so happy, full, and already plotting our next visit! yess! Food, service, vibes - 10/10. Big thanks to Sheraton for making the day unforgettable. Truly grateful!!

We recently celebrated my father’s birthday at Sheraton Manila Bay, and it became one of our most unforgettable dining experiences. It was his first birthday without my mom, and the team made the day truly special with their warmth, thoughtfulness, and genuine care. From the attentive service to the heartfelt gestures, everything was done with so much sincerity. What touched us most was how it felt less like dining out and more like coming home. Thank you to the entire Sheraton team for giving us comfort, joy, and memories we will treasure forever. Special thanks to Justin, Antonio, Kaye, Robert, Jayson, Chef Nick and Unica for making it unforgettable 🙏

Amazing Service. Had my uncle’s birthday dinner here and service and drinks was really good! Arnold and Eljene was incredible. Thank you.

Very homey, hospitable yet professional reception at Kitchen Manila Resto. Attendants were attentive to our needs. The food spoke for itself.