The Ritz-Carlton, Dove Mountain

I always heard Arizona was a magical place, full of unique food, southern desert hospitality, and rich Sonoran tradition. Well, this hotel proves every word to be true! With the endless hiking trails, mountains, cacti, sunsets, hot tubs, fire pits, golf courses, pickleball courts... it's a wonderland. Yet, outshining all that, and even the bright AZ night sky is their All-Star Team helping at every turn. Jonathan at front desk assisted with our room when we requested a move due to some hotel construction noise; and he came through in spades with detailed choices to help improve our stay! Javid at the pool and Turquesa Grill might have been the best service and hospitality we received in all of 2025. Javid-- may you find great success and joy, my friend! And Jeff at Core Kitchen was exceptional; we'll see you on the hiking trails soon, good sir! Coming to the Ritz-Carlton at Dove Mountain fixed what ailed us. We left relaxed, refreshed, and with a new lease on life. A huge thank you to this wonderful place and the elite J-Team working there!!!

As our first time visit to celebrate our birthdays and my retirement, this Ritz-Carlton provided the most remarkable retreat and perfect setting. Sitting by the lovely pool surrounded by the high desert filled with saguaro cacti with a prickly pear margarita in hand...just about perfect. Truly, it is not only the setting and lovely accommodations, but the staff is simply world-class. From the moment we entered the property, the valets, the front desk staff with champagne flutes in hand (thank you Holly!), the restaurant wait staff who served us decadent birthday cakes after enjoying deliciously fresh sushi (thank you Bryan and Lisa!), our yoga instructor (you're bright energy Sylvia was remarkable!), and the exceptional Dove Mountain Rangers (thank you Brianna for the impromptu discussion about the adorable South African tortoise on property as well as the introduction of the evening Native American flautist!). Having traveled extensively throughout the world and stayed at many a luxury property, my wife and I would rate this among the best, partly due to the setting and the accommodations, but mostly due to the authentic care of their guests and pride in which the staff conducted themselves, consummate professionals everywhere we turned. Simply, thank you and of course, we will return !!! 😊

Dear Management Team, I am writing to express our sincere appreciation for the extraordinary hospitality we experienced during our recent seven-night stay at The Ritz-Carlton, Dove Mountain. Your Forbes Five-Star property truly lived up to its distinguished reputation, providing us with an exceptional retreat that allowed us to disconnect from our demanding schedules and genuinely rejuvenate. From the moment we arrived, we were impressed by the caliber of service exemplified by your front desk team, particularly Holly, who served as an outstanding ambassador for The Ritz-Carlton brand. Holly consistently demonstrated the highest level of professionalism while fulfilling The Ritz-Carlton Employee Promise, graciously accommodating our various requests with remarkable attention to detail. I would like to highlight a particularly memorable experience that Holly facilitated for us. During our recent travels to London, we had hoped to enjoy a traditional British High Tea but were unable to secure reservations due to scheduling conflicts and limited availability. When my wife mentioned this disappointment to Holly, she immediately took initiative to explore alternatives within your property. Several days later, Holly delighted us with the news that she had arranged for a bespoke High Tea experience at Core Restaurant's outdoor patio area, adjacent to the wine bar. The thoughtfulness and effort that went into creating this personalised experience was truly remarkable. The presentation was picture-perfect, and the warm welcome we received from both the restaurant staff and chefs made this an unforgettable highlight of our stay. This exemplary service transformed what could have been a missed opportunity into one of our most cherished travel memories. Holly's proactive approach, combined with her genuine care for guest satisfaction, represents the very best of The Ritz-Carlton's commitment to creating extraordinary experiences. We are deeply grateful for Holly's exceptional service and the professional excellence demonstrated by your entire team. It is this level of personalised attention that distinguishes The Ritz-Carlton as a leader in luxury hospitality. Thank you for providing us with such a memorable and rejuvenating experience. We look forward to returning to your beautiful property in the future. With sincere appreciation, Franz and Sharon

We would like to thank the management and staff at The Ritz Carlton Dove Mountain for making our 80th stay at this property enjoyable and memorable. We loved our upgraded room and all the special touches. The spa experience was wonderful and relaxing as usual. Justin is a great masseuse and always customizes the service to meet my needs. I always love going to the spa and seeing Cher and Marcela. They are always smiling and a pleasure to be with. We would also like to thank Gracia in housekeeping and Ruth C in In Room Dining. Ruth has a wonderful passion for her job and made us smile. Thank you all and we will see you again soon.

The pictures do not do this resort justice. The property is absolutely gorgeous, nestled in the mountains and surrounded by desert wildlife. We saw Greater Roadrunner, Javelinas, Nighthawks, and more. As it’s a somewhat remote location, the resort offers a wide variety of amenities to explore including both paid and complementary options. On the paid side, the spa, dining, and guided activities such as nature hikes are lovely. But you don’t need to splash out on extras, the pools are great and the resort’s Ranger Station is wonderful. The guides are super knowledgeable and friendly, be sure to visit with Wamba the tortoise. I also highly recommend catching the nightly flute performance from 5:15-6pm. All of the Ritz staff were so kind and welcoming, I can’t thank them enough. A special shoutout to Kellan with the concierge team who was kind enough to not only upgrade us to an incredible room but also answer all of my pre-arrival questions. Thank you, Kellan! Our One Bedroom Executive Suite with a Canyon View (#5006) was perfection. Watching the sun and fall through the canyon was nothing short of magical. I can’t wait to return to the Ritz Dove Mountain!