Alanda Hotel Marbella

Not only is this hotel set up for Muslims , Halal meat only, no pork and no alcohol, they do not tell you this on the website and the couldn’t get a refund when I found out before u went. Steer well clear. There is also a mosque near by. Other reviews are not great and some people experiences thefts. I would never go back .

Nowhere near 5 stars Room was dirty Room service has such limited options Breakfast is extremely bad, they don’t even serve fresh bread Lastly I asked for the possibility of late check out, they didn’t ask about my room number strictly 12 pm they said as the hotel is full. The hotel was nowhere near full 12:01 I received a call in the room to remind me to leave which I thought was really out of order because of 1 minute delay! Avoid!

Review: Advantages: • The location is absolutely amazing and unbeatable. • There’s a bidet in the bathroom, which is a big plus. • The front desk staff are friendly and helpful. • The pool is spacious, clean, and very nice. Disadvantages: • To be honest, I wouldn’t rate this hotel as a full 5-star. The furniture is very basic, and the hotel clearly needs more staff. When you enter the lobby, there are only about 2–3 staff members, which isn’t enough. • The towels weren’t clean, which was disappointing. • Housekeeping was just okay — I’d give it a 7/10. • The concierge team really needs to improve their English skills. • The pool could use a kids’ area — it’s a bit deep, and since the hotel has a family-oriented vibe, a children’s section would make sense. • The pool bar staff are extremely slow. There was usually only one lady working — a short, older, blonde woman who I also kept seeing at breakfast. Overall, the hotel is large, but it’s being operated like a boutique hotel, which doesn’t match its size. Thank you.

This is not a five star hotel, nowhere near. Two positives. The breakfast and the sleep quality, and I will expand on these shortly. Our experience……… It all started before I arrived. I booked the hotel using their website and as we were attending a wedding there was a special discount code to enter. This gave us €500 discount. The website confirmed my booking with price and booking number. I took a screenshot to be on the safe side. I then received an email confirming the booking but the price had gone back to the original higher price! On arrival, I had a tough job convincing them that they should honour the screenshot price, which they eventually did. I had asked for a quiet room when booking and were given a room on the top floor (out of three) overlooking a very busy main road! The room was completely characterless, a rectangular shape, which reminded me of a cabin on a cruise liner. The quality of the fit was very poor, especially the bathroom door which wouldn’t close as the base of the doorpost had swollen, probably damaged from water ingress. We called reception and they would send someone straight away. Three reminder calls and nothing. I am still waiting and this was weeks ago. I insisted they give us another room. They moved us next door. This was OK, but the laminate was coming away off the bathroom wall. The toilet seat wasn’t fixed properly and kept sliding when sat on it. The bed was very comfy and we managed to sleep very well. There was a coffee machine and kettle in the room, together with iron and ironing board. There was a magnifying mirror attached to the main bathroom mirror but this was too low and couldn’t be moved so it proved useless. On our first day the room hadn’t been cleaned by 15.00 so I called reception to be told that we hadn’t mentioned we wanted it cleaning! Another issue. They left coffee pods for the machine and one teabag. I was told to call room service to ask for more. I’m still waiting. The swimming pool, again characterless, and devoid of atmosphere, had this DJ playing very loud, booming music. I had to tell him to turn it down. The pool, annoyingly, didn’t open till 11.00. The gym was tiny and we noticed someone took some of the bar bells to their room. The bar by the pool reached prices I’ve not experienced before. Two slush drinks and two ice lollies = €24! The breakfast was nice and the ability to sit in the garden was lovely. There’s a chef on sight who will make whatever eggs you wish. Good selection of meats, cheeses, breads, drinks etc. The staff were ok, though their English was weak. The hotel is about 200 yards from the beach front and the promenade there was really extremely pleasant. We walked to the Old Town one day and Porto Bonus the next and there’s an efficient cheap bus service (€1.30) that takes you straight back. There must be nicer hotels to stay. This one won’t get our future business.

This hotel is really for Muslim faith, as is located not from from beautiful mosque (turn right out of hotel front-2-300 meters in right). That’s why no alcohol or pork products, no western music. Rooms at front suffer from heavy car/vehicle noise as is 4 lanes of main highway. Best rooms are set back ones overlooking the pool. Hotel was spotless, enjoyed breakfast nice change from traditional western breakfasts. Pool area very quiet, hard to meet other tourists as those there tend to keep to themselves. Staff were ok’ish but reserved.