The Ritz-Carlton, Marina del Rey

This was a splurge, and it’s a lovely hotel in a beautiful location but it seems a bit worn. Service was also a bit spotty. The holiday decorations were lovely though and we thoroughly enjoyed our stay.

This property has some pluses and minuses. It’s an old school Ritz property that’s due for a refresh. While the furnishings in the room were dated, they were in working order and having a balcony to let in fresh air was a nice bonus. Bed was fine, although could tell we were sleeping on some form of a plastic cover. The location is decent enough to take a walk along the water front/harbor. Food was fine. Room service breakfast was one of the weaker ones I’ve enjoyed recently with several of the hot items arriving lukewarm. The staff was largely well intentioned and very kind, however we left a personal item in the room and no one has called us about it a week later. This is probably one of the better options in this part of LA, but it’s a tired property ready for its facelift.

It’s ok an OKAY hotel. I expect higher quality for Ritz. Definitely not 5 stars, but should fall into 4 stars. The room is more like 3-4 star. Bathroom floor is sticky every steps I take, even after mopped by a cleaning lady. Urine stain around toilet is just unacceptable for 5 star hotel.

Our stay at The Ritz-Carlton, Marina del Rey was absolutely outstanding! The location is perfect—right on the marina with beautiful views of the water and yachts. The atmosphere is serene and relaxing, making it an ideal escape from the hustle of Los Angeles. The service was impeccable from start to finish. Every staff member we encountered was warm, professional, and eager to make our stay memorable. The rooms are spacious, elegantly designed, and many offer stunning marina views. Dining at the hotel was a highlight—the food was fresh, flavorful, and beautifully presented. The property also features a lovely pool area and easy access to walking paths along the marina, which we really enjoyed. The club lounge is lovely, but not sure, compared to the others that I have experienced, would spend the money next time. If you’re looking for luxury, tranquility, and exceptional service in LA, The Ritz-Carlton, Marina del Rey is the perfect choice. Highly recommend!

My family stayed here and had a wonderful experience. However, upon arriving there was a mix up with their reservation (that they booked incorrectly - not the hotel’s fault), and yet still, Chris at the front desk quickly helped us resolve the situation and save Thanksgiving. Later in the stay he would check on them and make sure they were having a great time. He stopped short of roasting the turkey and mashing the potatoes, but otherwise nothing would stand in his way. He was truly the hero of Thanksgiving 2025. Thanks for your professionalism and hospitality, Chris, and to the rest of the exceptional staff here!