Eden Andalou Hotel Aquapark & Spa

Stayed here for half term. Found it very mixed. Service was pretty average. Lots of staff standing around at dinner one service, tables dirty and no urgency to seat you or get you a drink - which was really disappointing. Felt more like Wetherspoons than a 5 star (ha!) hotel. Check in staff were unhelpful, boarding on rude. On the plus side, the guys serving tea were delightful, welcoming and engaging with the kids. Animation team were full of energy.

Absolutely fantastic week in a stunning hotel. Could not fault it. Staff were amazing and hotel was spotless. Great water park too. Delicious selection of food at every meal time. Loved every minute.

Pools were beautiful, very large, clean and never crowded. Plenty of sun loungers too. The water park was perfect for our 10 and 12 year olds (and great fun for us too). We spent a couple of hours there each day and it was always quiet - never any queues. The food was great - loads of options and always something for all of our fussy eaters - a good mix of Moroccan and English/Italian. It was always great quality and delicious. The rooms were large, clean and comfortable and decor throughout was beautiful. The staff were all friendly. Drinks service was often slow at meal times but it was no big deal. There were plenty of activities and again, staff were friendly but not overly enthusiastic (often on their phone during football/waterpolo) and didn’t seem invested in the activity they were running but again, it didn’t really matter. All in all, a brilliant holiday - we would definitely return.

Had a lovely 6 night stay at the hotel. Staff friendly and always willing to help. Rooms spacious and housekeeping did a fab job keeping them clean. Food was delicious. As vegetarians we were bit worried however lot of options available. Big shout out to the chef making everyone's pasta dishes in the evening... Pool area can get busy but we had no issues getting sunbeds by the pool in the aquapark. All in all an absolutely fantastic holiday. Would highly recommend.

Our holiday was amazing. Just me and my 9 year old daughter. Reception book in fast and courtesy. Had to wait for room as arrived early in the day, but this wasn’t a problem and only couple of hours. Staff all friendly and pool though rather cold, was very refreshing and soon got over it once in. Good size pool. Heated pool for her and younger if needed. Food was great selection and hot. “Big thing for me being hot”. It was nice to see most food and especially the deserts being served rather than a free for all. So less waste and if you wanted more just ask or go up again as many times. First time in a long time didn’t see adults and kids sat there all with mountain of food that gets wasted. Aqua park was brilliant and could go when pleased any time. Rooms big size and very clean and tidy. Aircon perfect, and large Tv. Netflix app available on Tv so you can sign in and use your account. Perfect for movie night when little one tired. Entertainment was on at 21.45 every night so if you have slightly older children it’s perfect. But younger have mini disco before but then can be late start for others. Important. The entertainment is DOWN STAIRS. Don’t get confused with the big screen and stage. This is for light entertainment whilst eating. Maybe the hotel will make this more obvious with signs ect in the near future. Well done hotel staff and team. You have a wonderful family hotel and are doing well. Ooooyeeeeee. Forgot, the weather was amazing and perfect this time of the year. One day of overcast and rest beautiful sunshine. Great pre winter holiday for me and my princess. Ray and Tori.