Eden Andalou Hotel Aquapark & Spa

First time here staying at Eden Andalou. Had a brilliant time all the staff work endlessly especially the entertainment team. We enjoyed the aqua aerobics & archery with Anouar. Pool party and white party were our favourite nights at the hotel. Anyone with children you should come here. So friendly will definitely be returning.

We have been here a few times and every time it's been specual. Apart from many pools to choose from, the hundreds of food choices, there is more and more. The evening entertainment, the quiz games, pool parties, and constant supply of morroccon mint tea (my fav) make it all worth it. I have made so many friends with the staff who are genuinely so friendly, polite, and go out of their way to help. The fact that they remember me and my family every time we visit makes it that special. My friend Hamza, especially at the pool towels section is exceptionally friendly. He teaches me some morroccon words and we have a good laugh. He has helped me with many things to find my way round local facilities and markets. The hotel management send us couple of hampers as an appreciation for our loyalty which was a lovely and welcoming surprise. Wow!!. I recommend this hotel to all families any day...everyday.

Eden Andalou Hotel in Marrakech never disappoints! From the moment you arrive, the warm and welcoming staff make you feel right at home. The service is consistently excellent, and every member of the team goes above and beyond to ensure guests have the best experience possible. The animation team is full of energy and keeps the atmosphere lively with fun activities for all ages — perfect for both families and solo travellers. Whether you want to relax or get involved in the entertainment, there’s always something to enjoy. The food here is always fresh, varied, and absolutely delicious, with plenty of options to suit every taste. Each meal feels like a treat, and the dining experience is consistently top-notch. Eden Andalou truly caters to everyone — families will love the safe and vibrant environment, while solo travellers can enjoy the friendly and social atmosphere. Every visit here feels special, and I can’t wait to return again! This is my 4th time at this hotel

Overall, we had a great time at the hotel, but there are a few areas that could be improved. The biggest issue for me was the air conditioning — or rather, the lack of it in key areas. With temperatures reaching 107°F, I expected effective aircon as standard, especially in the buffet restaurant and reception. Unfortunately, both felt uncomfortably warm. The food itself was outstanding in quality and taste, but it wasn’t consistently labeled. This is a serious concern for people like me with allergies — I have a shellfish allergy and noticed possible cross-contamination with serving spoons being used across dishes. At one point, I even saw a child lick a spoon and place it back, which was quite off-putting. More attention to hygiene and clear food labeling would make a huge difference, and offering more vegetarian and vegan options would be a nice addition. On the positive side, the water park was absolutely fantastic, and the staff were brilliant — especially the animation team, who kept the atmosphere fun and welcoming. Our room was lovely, modern, and spotlessly clean, which made coming back after a hot day feel very relaxing. With a few tweaks, this hotel could easily go from good to exceptional.

We have just checked out of this hotel and I can’t rate it highly enough. We travelled as a family of 5 (children 15,12 &11yrs) from the first welcome to the last goodbye we absolutely loved it. The staff are so friendly, everyone from the bar staff to the cleaners, waiters and entertainment team, they work tirelessly to make your holiday memorable and can’t do enough for you. The food is great, different variety everyday and bbq by the poolside with lunch and dinner. There is something for everyone. There is also a snack hour 4-5pm, chocolate fountains, cakes, biscuits, fruit there was so much choice the kids loved it. There are 2 pools, a small one and a larger one. You can put sun towels down early to reserve your spot but there wasn’t really a need to. The water park is great but only a half a day kind of thing with older children. About 6/7 slides and one of them (the bigger one) you have to weigh a certain amount to go on ( both my 11 & 12yr old) were too light. There is a smaller downstairs gym and larger one upstairs open 24/7. There are 2 bars you can choose from throughout the day..the kids loved the non alcoholic cocktails. In the evening there’s a variety of entertainment each evening; kids club disco, live singers, and a show downstairs. Free shuttle to the market square in Marrakech, GO EARLY!! It gets so hot in there! If you don’t like being haggled with or enticed into a shop this isn’t the place for you! Also if you do go, get out of the way of bikes, they will drive at you and hit you as they pass if you’re not out the way quick enough (unfortunately my 12 year old got rather a dead arm!) A few things to note: all inclusive is drinks and food only at breakfast, lunch, snack hour and dinner, there are no other snacks on the bar. Chocolate bars and ice cream outside of the meal times are an extra charge. You can’t take towels from your room to the pool, but can pay 200dirham for a towel which you get back on your last day when you return it. If you like to go for walks or a runner and want to explore parts around the hotel there is nothing to see. There are a few small shops (2 at most) and the majority of what’s around is building sites. The side of the roads are rocks and very sandy/dusty. Check out is 12, however you can pay extra for the room to stay longer, however we and many other guests were told if the hotel is booked up you won’t be able to, however you still have access to the pool and bar, and if not too busy a shower in the spa. Again, a huge thank you to everyone we met staff wise at this hotel you truly were a fantastic team! We will definitely be coming back!