Es Saadi Marrakech Resort - Palace

Excellent customer service at this hotel, unfailing hospitality and superb food values -organic farm providing ingredients. Wonderful spa-great treatment by Fatima and others. Terrific location, beautiful gardens and the whole experience was wonderful from start to finish.

Hello all ! Best hotels in Marrakech. If you want to try the authentic Moroccan cuisine, head to the Moroccan restaurant of the palace hotel ! Majestic interior and authentic traditional food with excellent service !

Beautiful hotel with kind, attentive staff. The rooms are spacious and comfortable and the facilities second to none! Conveniently located for access to the the medina but tucked away enough to provide peace and tranquility after the chaos of the town! 10/10 would reccomend

A gorgeous, historic and genuine palace experience. From the moment we were treated like royal guests, from the front desk staff, to the valet team, and all of the small details that our housekeeper took care, we had a truly memorable experience. As it was our first time, the concierge team went above and beyond to make the best of our stay.

I am a regular guest at Es Saadi Palace, and after having experienced some inconsistencies in service in the past, I am very pleased to say that my last three stays have shown a clear and very positive improvement. From the moment of arrival, the reception team has been excellent. The service is professional, attentive, and most importantly, requests are followed up properly and efficiently. This level of consistency was not always present before, so it is great to see such a noticeable change. The breakfast service has also improved significantly. Even during peak hours when the restaurant is very busy, the staff remain calm, friendly, and well-organized. The service stays smooth and attentive, which was unfortunately not always the case in the past. This improvement makes the breakfast experience much more enjoyable and relaxing. Housekeeping deserves special mention as well. Room requests and turndown service are now handled correctly and consistently, exactly as one would expect from a true five-star hotel. It is clear that guest feedback is being taken seriously and that management is actively working on improving the overall guest experience. The only minor downside remains the evening and nighttime access to the hotel. Due to the popularity of the casino and nightclub, the entrance can become very busy, and taxis are sometimes delayed or not allowed immediate access, which can be inconvenient at times. However, this issue does not outweigh the many positives and certainly does not stop me from returning. Overall, I see a strong and genuine improvement compared to previous stays. The efforts made by the hotel team are clearly paying off, and it is encouraging to see such positive changes implemented. I look forward to returning again and continuing to enjoy my stays at Es Saadi Palace.