Es Saadi Marrakech Resort - Palace

A gorgeous, historic and genuine palace experience. From the moment we were treated like royal guests, from the front desk staff, to the valet team, and all of the small details that our housekeeper took care, we had a truly memorable experience. As it was our first time, the concierge team went above and beyond to make the best of our stay.

I am a regular guest at Es Saadi Palace, and after having experienced some inconsistencies in service in the past, I am very pleased to say that my last three stays have shown a clear and very positive improvement. From the moment of arrival, the reception team has been excellent. The service is professional, attentive, and most importantly, requests are followed up properly and efficiently. This level of consistency was not always present before, so it is great to see such a noticeable change. The breakfast service has also improved significantly. Even during peak hours when the restaurant is very busy, the staff remain calm, friendly, and well-organized. The service stays smooth and attentive, which was unfortunately not always the case in the past. This improvement makes the breakfast experience much more enjoyable and relaxing. Housekeeping deserves special mention as well. Room requests and turndown service are now handled correctly and consistently, exactly as one would expect from a true five-star hotel. It is clear that guest feedback is being taken seriously and that management is actively working on improving the overall guest experience. The only minor downside remains the evening and nighttime access to the hotel. Due to the popularity of the casino and nightclub, the entrance can become very busy, and taxis are sometimes delayed or not allowed immediate access, which can be inconvenient at times. However, this issue does not outweigh the many positives and certainly does not stop me from returning. Overall, I see a strong and genuine improvement compared to previous stays. The efforts made by the hotel team are clearly paying off, and it is encouraging to see such positive changes implemented. I look forward to returning again and continuing to enjoy my stays at Es Saadi Palace.

For sure, one of the best hotels we’ve ever stayed in. The building itself is truly a palace and with staff as good as these, we cannot help but feel we are treated royally. Every question is answered, every need is fulfilled, and all with a smile and a kind word. Really outstanding service. 👏 The spa is also one of the best I’ve experienced, and it’s so refreshing (sorry for the pun) to see that it is supervised and maintained. The art and architecture is stunning, the places to sit, relax, read and unwind, seemingly endless. The furniture is of such exceptional high quality, of course, manufactured in original Moroccan style. Few places ever tempt us back (because the world is so big) but this one will, for sure.

Out standing resort and impeccible service, everything was more than I expected. Our one night stay at Es saadi Resort pale was fantatsic, the rooms were huge with bath tubs, the grounds and communal spaces weer beautiful and breakfast was exceptional. I also had a hamman and massage which ws beautoful and the spa rooms and heated pool were definately 5 star.

Sensational hotel. Felt so luxurious and sumptuous following a long tour of Morocco. Perfect ending. Well situated and amazing service