when i entered the hotel i was reluctant to stay as i thought because it was such a big hotel the service would not be customized and everything far away, however to my surprise it was the complete opposite, the hotel is beautiful and you cant even tell how many people there are its so peaceful! i have to give a special thanks to the manager Badr, he accomodate ALL our needs and made our stay truly memorable! he is a great professional, the hotel is lucky to have him! furthermore the staff is truly amazing, they are very attentive, and have great sympathy i truly respect them and their work! the workers in this hotel is what makes this hotel so special. i also would like to point out the gym, since i am an athlete i feel the need for a gym and they delivered a great hotel gym with a personal trainer i could not ask for more or better! truly memorable experience.

I am a regular visitor here and this hotel is always amazing snd wonderful service!! The hotel and its grounds are spectacular and it has an oasis feel to it / there is everything on site from spa to fitness to amazing gardens - the pool area is stunning snd the staff all amazing at every level !! Breakfast is stunning snd the choice of food experiences great!! Will be back again for sure!

This really is a first class resort/ hotel with top end western/european facilities set in an incredible place mixing the traditional/cultural with everything you’d expect in a 5*hotel. What makes it stand out is the quality/friendliness of the staff who are all amazing. Would definitely recommend and look forward to coming back.

We finished a Tauk tour of Morocco at the Four Seasons Marrakech. What an amazing property and the service across the board was top notch. The staff was super friendly and attentive to any needs we had during our stay. We dined at all the restaurants which were very good with a variety of food options and the daily breakfast was the best we had on our 10 day trip through Marocco. I would recommend this property for anyone staying in Marrakech!

Hotel is conveniently located, but SPA experience was extremely disappointing: rude SPA staff, disorganized, would not recommend especially if you're looking forward to the full Moroccan hammam experience. Way below the normal standard of a Four Seasons hotel, the SPA is a real issue and lets the whole hotel down.