Kenzi Menara Palace

Just back from a golf holiday. Stayed at Kenzi Menara Palace for 7 nights. The hotel is beautiful and the rooms are really nice and comfortable. There is nothing much around the hotel to do but there is a free shuttle to and from the centre. Most of the staff were great, just 1 particular member of staff at pool bar was miserable the whole week and went out his way to annoy us. The one thing that let's this hotel down badly is the food. We were all inclusive but I use that term loosely. Breakfast was served 7am to 10am. Lunch from 12pm to 3pm and dinner 8pm to 11pm. Anything outside these times was extra apart from drink at the bar. No snacks whatsoever. There was very little to choose from drink wise. 1 gin, 1 whisky, 1 rum, 2 beer and a few soft drinks. 4 different cocktails and a few mocktails. Any branded alcohol was extra and very very expensive. We tried the food at the pool bar and it was really nice, but cost us extra. The food in the main restaurant was literally the same stuff every day. If you like overcooked meat then you'll be fine. Copious amounts of rice and salad. Occasionally you would find something nice to eat, but as I say you would be eating that the whole stay. If it weren't for the golf I would not come back as having to remain in the hotel all holiday would be difficult. There is hardly any entertainment. I would also avoid the minibar in the rooms. The only thing free is 2 small bottles of water. Everything else is expensive. Overall the hotel is nice but the food and atmosphere leave a lot to be desired.

A heartfelt thank you to the entire team at Kenzi Menara Palace for all the efforts made and especially to Ms. Ibtissam Jamili, General Manager, for her invaluable assistance in the success of our event. Honestly, I don’t know what I would have done without your help and support in organizing this conference. I will definitely return with my family and without a doubt, I look forward to organizing more events at your establishment. A thousand thanks and congratulations for the outstanding work and excellent service you provide to your guests.

We had a great week at the Kenzi Menara Palace. Very comfortable – good wifi , lots of sunbeds and shades and a beautiful unheated pool which wasn’t cold at all once in. (Although the music in the pool areas was a bit loud for oldies!) The food was great – perhaps breakfasts could offer a slightly wider range but there was plenty of everything and a nice dining area inside and out. We found the start time of 8pm for dinner very late and consequently it was always quite busy at the start. The all inclusive drinks were great and served generously - the rose wine was particularly nice. As some reviewers have noted it is worth keeping some local currency for tipping the staff, the musicians in the Moroccan restaurant and individual waiters. The bed was large and comfortable. There are no sachets of milk in the bedrooms and you really have to watch the mini bar because all that is free is the small (but not medium sized) round bottles of water. The shuttle bus was a great help and enabled us to pop into Marrakech easily for a morning before an afternoon at the pool. We took a taxi to the Marjorelle Gardens which were well worth a visit. Lovely weather across the week - one windy afternoon and one torrential thunderstorm but otherwise a perfect temperature. We had a fab time at the Kenzi Menara Palace - great hotel for just relaxing and pottering around to Marrakech which is just five minutes away on the courtesy bus.

Simply the best. I have been here four time in ten years. Wouldn’t consider any other hotel. The best leisure and hospitality service that Marrakesh has to offer. The staff are all excellent & really want to please the guest. Five stars in all departments. Well done and see you next year or 2026. Bien, excellente x

Good big hotel not far from the town centre. The food was excellent, lots of choice and well displayed. Mini bus available for several scheduled trips to medina throughout the day, this can be busy and on occasions not all visitors got on. Our room was large and comfortable and kept very clean each day however this is not 5 star by British standards, there was plenty hot water. The pool area is very nice and the gardens are well maintained. We booked a trip through the concierge to the Ourika valley, Mamouni our driver/guide for the day was very informative and attentive. The majority of staff were very friendly and helpful. I would recommend this hotel to others.