L'Hotel Marrakech

The riad is undeniably beautiful, extremely clean and very well maintained. The garden and terrace are particularly lovely, and everything is kept in impeccable condition. The staff truly are the gem of the property — professional, attentive, warm and genuinely helpful throughout the stay. This is absolutely not a complaint, but rather constructive feedback. Given the high price point and knowing that Jasper Conran is a perfectionist, I imagine he would welcome suggestions that could help the experience fully match the level of excellence the hotel aims to offer. For the room rate charged, a few details could be improved: * No coffee machine in the room. When waking up very early due to jet lag, it would be wonderful to be able to enjoy a proper coffee without having to wait for service. * The water boiler is not large enough to fill the entire bathtub with hot water. Just half. * The room doors are quite noisy when opening and closing. In a riad, where sound echoes easily, this can disturb other guests early in the morning or late at night. * Terrace furniture being moved and arranged at 8am, especially when directly above bedrooms, is not the most pleasant way to wake up. * The breakfast table assignment policy was surprising. Tables are apparently allocated according to room category, meaning that even when several tables are empty, guests cannot choose to sit closer to the fireplace if it is “not assigned” to their room. Being asked to sit at the end of the living room — even when it is cold, humid, and empty — felt awkward and somewhat uncomfortable. In a property where all rooms are positioned at a premium level, one would expect all guests to be treated equally. That said, the staff were extremely accommodating and kindly offered to serve breakfast in the room instead, which I accepted. * No alcohol license, which is unexpected for a property at this price level. * While rooms and bathrooms are beautiful, they are not necessarily more impressive or any bigger than other riads at similar rates. * A 7% “service charge” added at checkout without prior notice felt slightly surprising. Overall, it remains a beautiful place with exceptional staff and a refined aesthetic. However, at this price point, one expects the small details that truly elevate a stay from very good to exceptional. Those finishing touches — the ones that justify the difference — are not entirely there yet.

My boyfriend and I stayed here for several nights in October and had absolutely amazing time. The hotel took care of everything for us and has set the bar for a luxury hotel going forward. I greatly appreciated their guidance and help in booking activities on our behalf (dinner at the hotel on the night we arrived, restaurant reservations, half day private walking tour, private trip to the Atlas Mountains, hamam at a nearby spa, etc). The breakfast every morning was unbeatable, and the staff was all so incredibly kind. After wandering through the souks or a day out in the mountains, returning to the calm oasis of L'hotel was a dream -- this hotel made our trip a memorable stay in Marrakech. We hope to return someday!

The hotel was like a private home, the staff were so attentive, nothing was too much trouble. Three beautiful terraces, one of which was wonderful for watching the sunset go down!

We arranged to have dinner at l’hotel Marrakesh as we wanted to see the Jasper Conran designed Riad. I had no real idea of what to expect and was completely blown away by the whole experience. Upon arrival we were treated to a tour of the Riad and as it only has 6 rooms, it was completely deserted. We were then shown to the room where we would be dining, looking out onto the lush garden and courtyard. It was just us! A private dining experience in a luxurious setting. We could hear the bird song and Billie Holiday was playing in the background. The food was superb, not fussy, fresh and by far one of the best meals we had during our trip to Marrakesh. The service was impeccable, the young guy that served us was attentive and kind, just perfect. This was by far the highlight of our trip for me and we definitely plan on staying here for a couple of nights on our next visit.

We had a beautiful lunch on the roof terrace at L'Hotel Marrakech that felt like a private escape. The setting was absolutely stunning—crisp white linen, a gentle breeze through lush greenery, and the air fragrant with blooming flowers. The set menu was delicious and generous; I couldn’t get enough of the goat cheese and date salad, and the lamb chops were to die for. The service was warm and attentive—our waiter made us feel truly looked after, even if I didn’t catch his name. A calm, elegant experience I’d return to in a heartbeat for a special treat.