The Oberoi, Marrakech

11/10. There aren't really words to describe this hotel. We travel all over the world and stay in similarly luxe properties, but this one is one of a kind. Everything is top notch - you arrive to the simply unbelievable craftsmanship of the building. One of my concerns of staying here instead of La Mamounia or the Royal Mansour was that it would not be "authentically" Moroccan enough for my kids to get an experience. I was wrong. The architecture was everywhere and it was otherworldly. The service was of an unparalleled level. It was 5-start all the way, but it was actually more than that. From the general manager to the ground screw (literally the zillions of landscapers they have everywhere constantly maintaining the amazing grounds), everyone is not only polite and service-oriented, they are friendly, curious and kind. They want to engage with you, at the right level, and show Moroccan hospitality at it's finest. We used an extensive amount of the hotel's services - restaurants, pool, fitness, tennis, padel, yoga, laundry - and found this everywhere. The concierge (and all hotel services) via WhatsApp was incredibly efficient and made for a stay with literally zero hassle in arranging anything we wanted. They went above and beyond on many things - free lunches because our rooms were ready a bit late, a private yoga class because they filled the first one, calling restaurants and asking for special Moroccan dishes for us. It was all just exceptional. Our connecting villas were super comfortable with, according to my kids, the best beds they had every slept in. The welcome amenities were enough to feed an army - we didn't make it through them all in 5 days! The size of the private pools were perfect and they kept the pools at a super temperature even when it was chilly and raining out. The natural light and nature that comes in the rooms makes you feel like you are constantly in the amazing hotel grounds. I cannot say enough nice things about this hotel. When we stay in places like this what often trips me up in my view is not that the place isn't nice enough or the service not good enough, it is that I paid a ton of money and don't feel like I'm getting my full value. At the Oberoi, where we were paying crazy Easter rates (which were everywhere in Morocco), I forgot very quickly what I'd paid and just enjoyed every second of it. Even at those prices, I felt like I received more than my share of value and can't wait to return.

Location, rooms, atmosphere, staff... everything was perfect. The view on the Atlas is something you'll never forget. One of the best hotels I ever stayed

My wife booked a four-night stay at the Oberoi to celebrate a milestone birthday for me, along with our forthcoming 30th wedding anniversary. Like many travellers, we carefully read reviews beforehand and were admittedly sceptical of the near-perfect ratings, despite the hotel’s outstanding reputation. However, we must wholeheartedly eat humble pie. From the moment we arrived until the day we departed, the experience was nothing short of exceptional. It surpassed all our expectations and made our celebration truly unforgettable—one we will cherish for years to come. Every member of the team was attentive throughout our stay. No request, regardless of how big or small, was handled with anything less than the utmost care and urgency. The grounds are simply stunning, and knowing that the same craftsmanship and trades were employed to recreate the design inspiration lends an authentic and distinctive charm to the entire property. Dinner at Rivayet was an experience in itself—beautifully presented dishes, impeccable service, and an atmosphere that perfectly complemented the occasion.

Our stay at Oberoi was honestly one of the most incredible experiences we’ve ever had. From the moment we arrived, the hospitality was on another level, every member of staff made us feel genuinely welcome and truly looked after. The service throughout our stay was seamless. Everything was handled with such care, attention to detail, and warmth that it really stood out. It never felt forced, just naturally exceptional. The food was absolutely outstanding. Every meal was an experience, with amazing flavours, beautiful presentation, and quality that exceeded expectations every time. The room was without a doubt the best room we’ve ever stayed in. It was beautifully designed, incredibly comfortable, and made the whole experience feel even more special. A special thank you as well for the birthday setup. The cake and flowers really made the trip feel even more special and created such a memorable moment for us. Thank you to the entire team for making our stay so memorable. We truly appreciate everything you did for us and we are already looking forward to coming back very soon.

An incredible stay. The grounds and sense of place were unreal and everyone we interacted with were warm and thoughtful. This is what we travel for - to experience authentic hospitality, unique cultures and to spend time in beautiful surroundings that captivate you. Our villa with private pool was perfectly laid out and spacious. The spa offerings were wonderful, as well. We especially loved the breakfast buffet which is a highlight for us when we travel. Service was responsive and always available either in person, by phone or via whatsapp. The kindest, most helpful team. We have been converted to fans of The Oberoi!