Fairmont Mara Safari Club

We enjoyed our stay stay at the Fairmont Mara. The property is beautiful, rooms very comfortable and including all amenities. Beautiful to watch the hippos in the Masai river as well! We were warmly welcomed at check-in and enjoyed the different activities and options provided. Patrick Lebo took great care of us at the restaurant and he welcomed every of our requests which made us feel at home and taken care of. He went out of his way to accomodate our requests, and always asked for feedback. Thank you Patrick!

Excellent daily game drives. Comfortable tented rooms. Friendly staff. Excellent food. Stephen manages a wonderful staff. Thank you, Ealter and Rose for taking such good care of our meal service. Thank you chef for the delicious meals.

From the moment we arrived, we were greeted by Maasai singers, which set the tone for a very warm and welcoming stay. The hotel has a small, friendly team, and the main reception and bar areas are spotless and beautifully maintained. We stayed on the all-inclusive package, which was excellent — all local beers, good wines, soft drinks, everything included. The restaurant food was very good, with both buffet options and à la carte choices. A special shout-out to Chef Kapil, who went out of his way to make us a delicious chicken curry with chapatis and a potato curry as well. The team was extremely accommodating for vegetarians too. The barbecue nights were a highlight, with fresh, perfectly grilled meats. Breakfast was also great, with an omelette station and all the usual options. The whole site is very well managed — surprisingly, there were hardly any mosquitoes around. We stayed in Tent 31, which was immaculate. Huge thanks to Trimlet for the excellent service. The tent was spotless, very comfortable, with hot water and good pressure — honestly faultless. Mary in the restaurant went above and beyond to help us with anything we needed. Lastly, the game drives. Our driver Mark was incredibly knowledgeable and patient. Due to weather changes and being in the conservancy, we only had time for three game drives and didn’t see much in the first two. However, we decided to venture into the main national park, which was absolutely worth it — we saw a kill, loads of elephants, giraffes, and more. If you’re here for a short stay, I’d definitely recommend at least one drive in the main reserve. Overall, we had a fantastic time and would highly recommend this hotel.

We visited the Mara resort this January. The staff extends utmost hospitality and always ready to help. The food choices are limited, but if told in advance, they can prepare as per you . The services for game drive , drivers, and arrangements for game drives in the morning, are really good. Area that needs improvement is that they should have a play zone or Entertainment area which could include indoor and outdoor activities for adults and children. Since we are locked in the property for the entire day, it’s better to keep these things to keep children and adults occupied. Mostly, the staff makes your stay comfortable.

Thank you for an unforgettable stay at Fairmont Mara Safari Club. The six nights from 25 to 31 December were truly some of the best days of my life, and I felt compelled to write and express my sincere gratitude. ## Appreciation for the team Right from the time of booking, Brian and Wallace were extremely supportive and set the tone for a wonderful stay, and upon arrival the property immediately felt like **home**. Their warmth and efficiency made every interaction smooth and reassuring. The entire Food & Beverage team went above and beyond throughout our stay. Dennis, William, Chef Kapil, James and Kevin, along with Walter, Leebo, David, James, Moses, Mary, Philip, Valentine and Agnes, took immense care of us and somehow always managed to provide whatever food we were craving at any time, with impeccable service and genuine smiles. ## Exceptional hospitality The camp itself is beautiful, but it is the people who truly make it a class apart. In fact, it is rare for me to say this, but I will miss the people here even more than the place. Every member of the team contributed to an atmosphere of warmth, care and effortless hospitality that made our stay very special. The security team greeted us with such cheerful energy every time we went out for a drive, and that simple ritual really set the tone for each safari. Their presence was reassuring and their enthusiasm contagious. ## Safari and game drives Our game driver, Jeremiah, is nothing short of a legend. His ability to spot animals from miles away and navigate to places no one else seemed to reach gave us some truly extraordinary sightings and memories from the Mara. His skill, patience and passion for the bush made every drive an experience to treasure. Thanks to him, we enjoyed drives that were not only exciting but also deeply informative, and he played a huge part in making this trip the time of our lives. The game drives with Jeremiah will stay with us for a very long time. ## Comfort and housekeeping The housekeeping team, led by Caleb and his colleagues, did an immensely impressive job throughout our stay. Twice a day they prepared our tent for relaxation, ensuring everything was perfectly in order and creating a comforting sense of being at **home** in the middle of the Mara. Their attention to detail, from turndown service to keeping everything spotless and cozy, added so much comfort after long game drives. It was clear they took great pride in their work, and it made a real difference to our overall experience. ## Special thanks and closing Steve was also a great support throughout our stay, always available, kind and helpful whenever we needed anything. His assistance, along with the efforts of every team member mentioned above, gave us countless good memories to take back with us. I am genuinely thankful to the entire Fairmont Mara Safari Club team for their remarkable hospitality and the many small and big gestures that made our trip so memorable. I look forward to returning in the future and will gladly recommend your wonderful camp and incredible team to friends and family. Warm regards, Priyank Bhimani