Fairmont Mara Safari Club

My family and I recently stayed at the Fairmont Mara Safari club. Everybody was cheerful, helpful and outstanding. Our stay was lovely. Our driver for our six day visit was Dominic. He did a fantastic job informing us and taking us to see all the animals. I would highly recommend your stay at the Fairmont Mara Safari club

The stuff at Fairmont went out of the way to make our stay comfortable. The tents are luxurious with zero mosquitoes and no issues with electricity or hot water. The hotel organizes varied events to keep the guest entertained like a bbq/tribal dances. Absolutely loved the hospitality and in addition to that our amazing game drive at the Masai Mara. Special thanks to William the duty manager, Eldon the room Stuart and Sam the Game driver and the chef all of whom did an incredible job. The staff from the receptionist at welcome to the security guard at farewell were always polite, considerate and very friendly! Customer service on point!

Everything in the camp is excellent. The staff is very kind and attentive. All the tents are on the river bank with great views of the river and the hippos. The tents are well appointed, all the amenities you need and cleaned twice a day. In the restaurant they move the tables to the terrace for breakfast and lunch, inside for dinner, very attentive. Food and drinks are good. The game drives (2 per day) amazing in a wonderfull setting. The airstrip only 10 minutes driving.

Fairmont Mara Safari Club was beautiful glamping! I love the man who took care of our room, "NTAIYA." It was a wonderful stay. Everything was comfortable, the bed, the pillows and when I asked for an extension plug I received the works. We loved this experience. Thank you Tauck and our tour guide Oscar Malheiro

Hi Fairmont Mara Team, We stayed 4 nights at the property and are just back from the bliss. The property is unlike any other - serene, calm in wilderness yet luxurious. The tents offered all amenities, albeit a bit small - but thats expected in a tent setup. Its was one of the best stays I have had with the staff going above and beyond to make us comfortable. It is by far a masterclass in customer service. Special thanks to Brian, Resian - for making the check in, payments, checkouts, special occasion celebration seamless (special birthday dinner, Boma Experience, Bush breakfast!) Walter - for taking care of our needs throughout the stay. Made us feel absolutely at home. Henry - for being an absolutely gem of a safari guide. We got some of the best sightings and he was full of knowledge about the jungle. All the chefs and the bar staff for catering to our vegetarian food needs and whipping out those pizzas and pastas. Thanks again for making it a memorable stay.