Pueblo Bonito Emerald Bay

Mazatlan, Mexico

8.6 Deluxe
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About the Hotel

Set on 20 pristine acres overlooking the Pacific Ocean, Emerald Bay resides in the celebrated "new Mazatlan." This all-suite resort, designed as a charming village of freestanding villas, sprawls over a gorgeous stand of 150-year-old mangrove trees. Each suite boasts a terrace or balcony with panoramic ocean views, as well as fully appointed kitchens to offer you the utmost convenience. Ponds and waterfalls adorn the lush seaside landscape, along with such sun-soaked indulgences as outdoor Jacuzzis, tennis courts and a freeform swimming pool.

Location

Pueblo Bonito Emerald Bay
Ave Ernesto Coppel Campana 201
Zona Nuevo Mazatlán
Mazatlan, Mexico MX 82110

Nearest Airport: MZT

Features and Amenities

  • On-Site Amenities
  • Spa on Property
  • Interests
  • Active & Adventure
  • Beach

Reviews for Pueblo Bonito Emerald Bay

Enjoyable Stay at Beautiful Resort!

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Our visit to PBEB was as enjoyable as always. Bellmen - Javier, Irving and Esteban welcome you when you arrive with a smile and helpful hand. Santiago checked us in at the Front Desk. Herberto is always welcoming you with a smile when you get to the Spa. The Deli girls, Rosi and Rosito, add to the enjoyment of the day. Our Servers, Jose and Angel/Adult Pool and Rafael/Main Pool will keep your thirst down each day. The sunsets will take your breath away. We always feel like family when we arrive and look forward to our next visit!

FunintheSun132018 - Minneapolis, Minnesota


TripAdvisor Traveler Review Rating Reviewed 4 weeks ago

The service was impeccable. The views were breathtaking! Ismael helped us so much and was an amazing employee! I loved the pools and everything was clean and organized.

Wanderer44740031276


The staff member who made our trip perfect

TripAdvisor Traveler Review Rating Reviewed 1 month ago

We have always enjoyed our stays at Pueblo Bonita, Emerald Bay, it is a beautiful resort with great amenities. But the biggest draw for us are the staff, from the front desk, to the bellboys and housekeepers who are incredibly friendly and do such an amazing job. In particular , I have to give the biggest shout out to Jose Luis Nevarez Osuna who does poolside service. Jose Luis greets us each time like we are family and goes to great lengths to ensure we have everything we could possibly wish for. This particular trip, we brought friends and family and they couldn’t believe how incredible the service provided to us by Jose Luis was. We mentioned one time that our daughter-in-law was gluten intolerant and he made it his mission to let the chefs know each time she ordered food, so menu items could be adjusted for her, for which she was so grateful. He made sure our group had enough seating to be together, gave great advice on restaurants, activities, provided humor and remembered the entire group’s individual drink of choice - no small feat! We never receive this level of service anywhere else we travel and it’s what keeps us coming back to beautiful Mazatlan.

Felicity C


Wonderful Poolside Service

TripAdvisor Traveler Review Rating Reviewed 1 month ago

I went on a wonderful family vacation here for a week this July. The resort was beautiful and well kept. My family and I spent our days by the pool and we had the most wonderful waiter, Jose Luis Nevarez Osuna who was so attentive, caring, and really went the extra mile for taking care of us. We sat in his section everyday by the pool because he was so wonderful making sure our drinks were never empty. Jose Luis also helped me successfully navigate my food allergies which gave me such piece of mind when ordering food poolside.

Abby N


Great Service!

TripAdvisor Traveler Review Rating Reviewed 1 month ago

The resort is beautiful and the service was fantastic! Jose Luis made our trip so much more enjoyable by coming by to check on us frequently, making sure our orders were brought to us quickly, and overall just making the environment fun and friendly! Looking forward to coming back!

Marlena N


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