Four Seasons Hotel Megeve

Nothing beats the Four Seasons. It is simply a whole different level of experience, and we are reminded of this every single time. We stayed there for two nights. We arrived by car in the evening, and of course, we were immediately greeted with a drink, a light snack, and a refreshing towel. Check-in was extremely fast, and we were shown to our room. Waiting in the room were balloons, a beautiful cake, fresh fruit, a bottle of wine, and embroidered pillows reading "Happy Birthday." No one had mentioned anything to them; they simply noticed on the reservation that both of us were celebrating a birthday on the same day and prepared all of this on their own initiative. It's these little details that elevate the overall experience—it is truly in a league of its own. The room we stayed in was wonderful, featuring a mountain view and fully equipped with every comfort. A simply perfect room. The bathroom was large, spacious, and properly fitted with all necessary amenities. Breakfast was excellent, and the same goes for dinner. The service was fantastic. I have no doubt we will return as soon as possible.

Returning to the Four Seasons Hotel Megève for a second stay was a pleasure. Since our previous visit, the property has earned the prestigious Palace distinction, an accolade reserved for France’s finest hotels and one that carries the expectation of exceptional service, facilities, and attention to detail. From the moment we arrived, we were warmly welcomed and pleasantly recognized from our stay the previous year. We were also graciously upgraded to a Mountain View room, a thoughtful gesture that was sincerely appreciated. Our room, while on the smaller side, was beautifully designed with refined finishes and excellent craftsmanship. Diptyque amenities are provided throughout, and one feature that deserves special recognition is the hotel’s air conditioning. Unlike many luxury mountain resorts that either lack air conditioning altogether or offer systems with limited cooling capacity, the Four Seasons Megève provides a true, efficient air-conditioning system that maintains a comfortable temperature even during the warmer summer months—an increasingly valuable amenity that many competing luxury properties fail to offer. One disappointment remains the choice of bed linens. Four Seasons uses custom-branded linens manufactured in China and other Asian countries across its portfolio. While the quality is acceptable, at room rates ranging from approximately €1,000 to €4,000 per night, one could reasonably expect a renowned luxury European linen house such as Frette. It appears to be a corporate decision, but one that feels somewhat inconsistent with the standards associated with a Palace hotel. Dinner at Edmond’s was refined and enjoyable, showcasing quality ingredients and careful execution, although pricing is undeniably premium. Breakfast offers a generous selection of fresh, high-quality products. However, on several occasions, buffet items remained empty until guests—including ourselves—requested that they be replenished. Such oversights should be uncommon at this level of hospitality. Valet parking is available but comes at an additional charge of €35 per night, a fee that feels difficult to justify given the already significant nightly room rates. The wellness facilities are among the hotel’s highlights. The indoor and outdoor pools are beautifully designed and invite relaxation after a day in the mountains. The fitness center, while equipped with quality machines, is somewhat modest in size for a Palace property. Spa treatments, although undoubtedly luxurious, are priced at a level that many guests may find excessive. The hotel’s greatest strength is undoubtedly its setting. Surrounded by the Alps, it offers a sophisticated mountain retreat with elegant architecture, warm contemporary interiors, and a luxurious yet understated atmosphere. Service throughout our stay was consistently warm, friendly, and genuinely welcoming. As is often the case in seasonal mountain destinations, many employees are young and enthusiastic, although additional training in certain areas would further elevate the guest experience to the level expected of France’s highest hotel distinction. Guests should also keep their expectations realistic: while Four Seasons Megève is an outstanding luxury resort, it does not yet deliver the extraordinary level of personalized, intuitive, and flawless service found at iconic flagship properties such as the Four Seasons Hotel George V Paris. Overall, Four Seasons Megève remains one of the finest luxury mountain resorts in the French Alps. Its spectacular location, beautiful design, excellent air conditioning, and welcoming atmosphere make it an address we are happy to revisit. Although a few operational details and service refinements would better align it with the expectations of its Palace status, it remains a highly recommended destination for travelers seeking refined alpine luxury.

We stayed at the hotel in early March as a group of friends. It’s been a few years since I’ve travelled to a four seasons and it’s everything I remembered. The staff treat you like a rockstar even if you don’t look like one. Every single aspect of our trip was supported and covered to perfection, from the breakfast staff, to the concierge, the ski shop and front desk they are all beautiful human beings, human, real and at the very top of their craft. Not once did they put a foot wrong. I damaged my phone upon arrival in Geneva and within an hour at the hotel they had a solution to get it fixed for me whilst I was on the slopes. Their restaurant reservations were perfect and very fitting for occasion. As beautiful as the hotel restaurants are, I would recommend going into the local village at least one night as it’s very quaint and the restaurants have a wonderful vibe and nice to walk around outside after a hard day skiing. In terms of facilities, and rooms, please do no worry we had one of the smallest rooms and was fabulous, it’s been a while since I slept so well. In regards to the skiing, I was very surprised at the quality of skiing, it’s been years since I’ve found such impeccable conditions especially in March. They comb and groom the slopes every night plus the ski in ski out facility at the hotel works like a dream. This is a fairly quiet facility perfect if you want some privacy and to get away from the crowds of more tourist areas. I thought it may have been too quiet for me but loved every minute and can’t wait to go back. I’d give it 7 stars if I could. First class

Booked dinner….arrived and was told we had to sit on stools at a counter. very smiling staff where so sorry that the booking wasn’t acceptable but take it or leave it. its 8.00 pm on a freezing night…. Offered the casual dinning room…very attentive waiter … food only 3 star 10 chefs and my chicken was like undercooked rubber…. And I tasted the difference between what my wife ordered and I received ( same choice)But I got a free coffee In my younger days I’d have a row but now … brother it’s your arrogant smiling loss. It shows you how easy it is to screw up a good brand….we will never use 4 seasons facilities anywhere. Young staff feel if they are smiling and “ oh I’m so sorry” that’s that is the end of the matter… well it isn’t…they have lost two high rollers that travel off peak…. For ever ….you only screw us once. Never let any client walk out unhappy they talk bad about you for ever.

Hotel personnel are sweet and up to fs high standard .. we were greeted nicely by front desk team and tgier manager .. the theme decoration of hotel is beautifully aligned with the geography of the area.. Beautiful children amenities in the rooms and snacks .. Food Amazing asian restaurant a must in megeve.. Breakfast needs little improvement . Downside of our stay We booked through the hotel the dog sledge experience at 4 pm for my kids 13, 10, 3 years old .. we arrived 4:10 , We saw 2 sledges one with a family The other with two nannies and a toddler (Which was basically our booked sledge)! The two employees completely ignored us . We waited quietly . When it was 4:16 i sent a message to the hotel to talk to them since the workers ignored us . Hotel replied: “concierge will revert to you back soon “ I waited again then asked the employee A About our sledge? She replied:”We go and come back!” I said :OK! 👍🏼 We waited in the cold with the children and toddler. The sledge with nannies came earlier Employee B said “ you’re late , u will not ride u came after 4:15 . And i didnt see you . And the other employee who told u that we will ho and come back doest know english! “ Lies after lies ! I said we arrived 4:10! Im walking with a toddler it took more time . I understand im late but grace period is 15 min . If i arrived 4:15 i understand to cancel our trip! She said “ u can talk , meaning nothing is changing . I went back cried for two hrs . For this attitude and lies disrespect disgusting behavior. Front desc manager when calling the owner of that buisness replied that his employee claimed i arrived 4:20 . Lied again this time to her boss . Then front desc manager thought not charging me for the activity was the most generous act to do .. That was an insult . Claiming its a external activity which was just next door to them . I left furious with the way handled .. telling me in france germany timing is important . And they will handle it internally. As if this is a Factory not a Hotel with a customer that was insulted ! No gesture was offered . If it was me i would offer a spa treatment for a customer that was crying for two hrs! 100% I wouldn’t take it as i have no time for it , just the gesture would have swept the the anger ! She offered that housekeeping to fill me the bath .. im not staying in a 3 star hotel thats what she made me feel .