Grand Hyatt Melbourne

Wonderful upscale hotel worth every penny. Great location and beautiful facility. Wonderful large breakfast buffet to start the day. Highly recommend.

I must had been unlucky and got a dodgy room because there is loads of good reviews on here but they don’t match my experience. 1/ First night (of 6 unfortunately) realised I would need ear plugs to get any sleep due to thin walls and very noisy plumbing. In addition the bedroom door is cut 20mm too short so any noise on the landing (cleaners or people coming back late / going out early) is clearly heard. (I used a rolled up towel to try and block that out) 2/ The AC didn’t work during night one and woke up with a terrible sore throat presumably from leaky air con chemicals or dirty air filter. So I left that off for the rest of my stay. 3/ The toilet flush broke but being handy I fixed it. Inside the toilet cistern was rank. Like dirt and slim from 40 years ago. 4/ The sink drain was mostly blocked but after the toilet cistern there was no way I was going to fix that! 5/ when you are in the bath you can see all the dirt and dust under the sink and up on the light units. 6/ The carpet was how old? 7/ Swimming pool was so dirty, used on e, never went back 8/ The staff were helpful and friendly. I’m sure if I had had more time and raised these problems with the front desk they would have moved me to another room but I only needed a place to sleep, not hangout in so it didn’t seem worth the hassle. Will I return, no. I booked a 5-star hotel for a good night’s rest and got 3-star at best. Bring ear plugs, don’t turn on the AC and never look inside the toilet cistern.

Grand Hyatt Melbourne has become our second home for about six weeks every year and the staff are consistently warm, welcoming and professional.

All the staff are friendly and helpful. Best buffet breakfast in Melbourne and fantastic coffee. The ambience is relaxed but upmarket and indulgent- I love staying here every time.

My daughter and I stayed in a Club room at Grand Hyatt Melbourne to celebrate each of our birthdays. The Club is a great asset to us as our time there was a working holiday. We were able to enjoy the substantial breakfast each day, refreshments as we worked in the lounge throughout the day, and a great variety of canapes each evening as we relaxed with our wine. On 2 mornings we enjoyed the breakfast buffet in Collins Kitchen. It is a beautiful room and the selection of foods is amazing. We found the staff throughout the hotel to be friendly and helpful. The location at the top of Collins Street is perfect for shopping, visit to the Art Gallery, Theatre and close to beautiful Fitzroy Gardens. Our room was quiet, had a beautiful view of the city, and we were thrilled each morning to see hot air balloons take to the sky. Loved it and look forward to returning.