Grand Hyatt Melbourne

The hotel is fine but charges appeared on my credit card that were not mine. And then the security deposit has been taken up by the hotel after they reversed charges. (And they reversed the wrong charges)

A very welcoming hotel with attentive staff that were highly supportive. We had been offerred a late check out, which helped make the stay so much more relaxing. The club lounge service and food/drinks was top notch and the food and vide at Collins kitchen was brilliant.

Room was good and staff was very helpful. Gave us directions places to visit and best places to eat while we were there. Highly recommend this hotel

The Grand Hyatt at Melbourne, Australia exceeded all expectations. The morning buffet was first class and then some, the rooms were well appointed and the staff went out of their way to help us.

Grand Hyatt Melbourne Over the past 30 years I’ve organised regular corporate events at five star Melbourne Hotels. The Grand Hyatt Melbourne was always my favourite. I loved the experience of arriving at the hotel and having a drink in the bar. It felt luxurious and special. After a few days in the outback we decided to spoil ourselves with a night at Grand Hyatt. What a mistake! The place is so poorly run with waiters who don’t speak English let alone know anything about wine and a menu that is less than average. Service is confusion and if you expect to eat or have a drink after 9pm, forget it. The restaurant and bar close at 10pm and vibe is tired and old. Staff are busy chatting to each other and packing up early to leave. I had the worst whisky sour ever, served in the wrong glass. Honestly the outback pub was better.