Sofitel Melbourne On Collins

Other than the staff, nothing here is 5 star. The bathrooms are a throwback to the 1970s with terrible water pressure to boot. Showers in the bathtub should be replaced asap. Lacklustre breakfast in Club Sofitel, much better in No. 35. Freezing temperature in the room which did not get warmer despite adjusting the temperature control. Totally overpriced and overrated. Won’t be back. Pullman on the Park beats this hotel in every aspect, for half the price.

The hotel was exceptional right from stepping off the Collins Street pavement to checking out. The staff were so friendly and obliging. The room offered sweeping views and was clean with good amenities and a well stocked mini bar. The bed was very comfortable and linen soft, the TV and lighting were easy to navigate. The tea and coffee provision had something for everyone. We enjoyed a fabulous breakfast, with very attentive staff. I shall definitely be returning upon my next visit to Melbourne.

Highly recommend this hotel. It had sultry ambience and a sense of luxury for sure. The hotel room itself was modern and clean. The shower was not the best. As a couple we didn't need the step in bath option and the showerhead was really disappointing. The water pressure was low and difficult to get the temperature just right. It was either too hot or too cold. Other than this I found the overall hotel experience very welcoming and would recommend it to others. Room service was also top notch. Loved the Sofitel.

The reception and the Concietge were efficiently helpful and deserved five stars and the bed was quite vomgortable but the room and bathroom were extremely dated and resembled a 1960s 2 star hotel. A xhower over the bath in a five star hotel in 2026 is a joke. The csrpet was well worn and sfter two nights we still could not operste the lights, the sir confitioning or the television. We stayed last week at a Millennium hotel where all of these things were simple to operate.. we will not be returning to Sofitel on Colllins Stredt.

This hotel is magnificent. Both in terms of the building, each room being at least 35 floors above the ground, and the staff, who are warm and welcoming. The food and drinks are first class and the position at the top of Collins Street, with a free tram stop outside, is superb. Across the road are the Treasury Museum (free), Fitzroy Park with Captain Cook’s house and nearby are the tennis and cricket stadiums.