W Melbourne

I arrived in the early morning before official check in time and the team couldn't have been more helpful and welcoming. Great check in experience, love the style of the rooms and it's space. While I only had one night here and quite a number of business meetings, I was glad that the hotel had a great bar to enjoy a nice drink and catch up with colleagues in a great atmosphere. Breakfast was plenty and of high quality. Great choices! What really sets it apart is the team working there... one stood out in particular, a young man at the valet named Matthew. Amazing young man, with such a welcoming and can do attitude, which was remarkable. Apparently has just recently started, but clearly made a great first impression. Will definitely return, and even if it would be just for a friendly catch up with Matthew from the Welcome desk.

I booked the hotel using Chase points and could not be happier with the choice. The hotel is in the perfect location, with a tram, buses, train, everything, all within like a 5 minute walk. The CBD has so many shopping and dining options and it’s a 15 min walk away. The Yarra River with all its restaurants and things to do is right there. The Botanical Gardens, clubs, everything. And if you don’t want to leave the hotel, there is enough to do within. The gym is great with an excellent mix of weights and cardio. The pool upstairs is such a vibe. The staff are top notch. All in all one of the best stays I’ve had.

The people at the W were incredibly helpful with our needs. The room was gorgeous and all facilities were clean and well equipped. Will definitely stay here again!

Comfortable beds, attentive staff and helpful concierge. The urban art inside and in the pool area is interesting. The food at Loll restaurant for dinner was excellent as was the service. Room service was quick and easy. The only downside was that breakfaat is billed at a flat rate of $52 per person. No difference if you prefer a continental breakfast.

Great stay--nice location relative to downtown and shopping. Also a convenient spot if attending the F1 race (easy to catch public transport to the race venue). Hotel restaurant excellent--very nice breakfast spread. We will be back! (Concierges also top notch--handled multiple dinner reservations for our group.). Only compliant would be that the lighting in the rooms, while 'trendy', makes the rooms a bit dark. Note that other reviewers comment on this as well--not a problem per se, but an annoyance at times.