DoubleTree by Hilton Melbourne - Flinders Street

We booked a room on the top floor on a corner m- it had floor to ceiling windows and was such a great view of Melbourne. Highly recommended

Be very careful when booking a “flexible” rate at this hotel. I booked a flexible rate and later discovered in the small print that cancellation required approximately 14 days’ notice. I missed the deadline by only two days and was told I would be charged one night’s room rate and tax. I also asked if I could simply move the booking to another date rather than cancel, but the hotel refused. I was shocked by the complete lack of flexibility, particularly for a rate sold as “flexible” and for which you pay extra. I ultimately decided I would rather cancel, accept the one-night charge and stay elsewhere. A very expensive lesson learnt. I would strongly recommend checking the cancellation deadline very carefully before booking here. Double Tree Hilton is very strict and not like the other Hilton hotels.

Highly recommended staycation place just across Flinders Street station with comfortable room and great breakfast menus especially the smoked salmon. Thank you so much Ms Chloe for warm welcome and efficient check in process, Ms Rokhsana &, Ms Yamuna from housekeeping team for maintain room cleanliness, Platform 270 restaurant team for serving amazing breakfast and to all Double Tree by Hilton Melbourne team for great services and hospitality.

I stayed here for 6 nights on a business trip. The hotel is in a fantastic location and the room was very comfortable. The gym is also good quality. The reason for leaving a review is to recognise Steve who served us at breakfast most days. He’s a fantastic guy and has a real gift for providing quality service. Every morning he’d welcome us by name and asked how our meetings were going - remembering details from previous days. The breakfast was also fantastic. Hilton are very lucky to have Steve on their team - please make sure his excellent service is recognised. Thank you.

This hotel is right across the road from Flinders Street Station. Rooms are modern and super clean. Staff at front desk were friendly and welcoming. Definitely recommend and would stay again.