DoubleTree by Hilton Melbourne - Flinders Street

This hotel is right across the road from Flinders Street Station. Rooms are modern and super clean. Staff at front desk were friendly and welcoming. Definitely recommend and would stay again.

Three day stay. Perfect location for ANZAC celebrations and museums. So convenient to trams, trains, and sites we wanted to see. Great variety of local food options nearby. Continental breakfast was amazing. Front desk staff helpful and knowledgeable. Linens were very nice. Choice of chilled water option that is refilled daily.

Got a super deal booking online with parking, breakfast and a possible late check out included for the same price as without any of them. Parking is about 150m down the road. No issues with coming and going. Had a station looking room which I spent far too long people watching at!! Great shower in terms of flow and temperature control but the bathroom did tend to get wet with only a small screen separating it from the rest of the room. Breakfast was great (I've had many hotel buffet breakfasts in the past 12 months and this was one of the better ones). Location is fabulous and with free public transport in April 2026, we made use of the on-the-doorstep transport options. Staff were warm and professional. I've stayed in a few hotels in Melbourne over the years and this is one that I would return to.

The Flinders Street Doubletree has become our home away from home in downtown Melbourne. The staff are superb, and treat us like royalty as Diamond members. We’ve been staying here several times a year since 2022 and have never been disappointed.

As a Diamond member I was very disapointed with our stay here. They do not look after Diamond members at all here. Despite sending me an email the day before offering me a paid upgrade - and when I checked on the day, upgraded rooms were available for the entirety of our stay - at check in they said they couldn't upgrade us, unless we paid. I can honestly say that as a Diamond member of many years, this is the first time this has ever occured. The next thing was the breakfast benefit that you get as a diamond is technically for a continental breakfast only and we were told that they enforce this rule and if we wanted hot items then we would have to pay a surcharge. This is only the second time in decades I've had a hotel enforce this. Penny pinching in the extreme. (The other occasion was at Niagara falls, Canada.) There isn't an executive lounge here but they don't even offer a welcome drink voucher as most Hilton prorties usually do. The location of the hotel is good for the city centre and the South bank but there were a number of homeless hanging around the area, including at the hotel entrance which some guests may find unnerving. The free city tram service stop is close by too. The room we had was very compact and we would not stay here again. As a reference point, a few weeks later when we were back in Melbourne, we stayed at the Tapestry by Hilton in the city and we were immediately upgraded to a suite without even asking. Overall, I'd recommend that any Hilton Honors members with Gold or Diamond status simply just avoid this hotel.