Hu. Hotel

We only stayed for one night but it was made special by your barkeep Zach. He was the kindest employee we interacted with not only in your establishment, but in all of the businesses we visited in Memphis. He also gave us great tips on good local spots while we enjoyed the views from the beautiful rooftop. I hope we meet him again next time we roll through Tennessee, thank you again Zach!

They tried to take 3 amounts of money out of my bank account , whilst i was visiting Graceland , after i received ' posts ' from my bank ( ?) to inform them of these transactoins ,i phoned my bank's ( from the USA to United Kingdom ) fraud team whilst speaking to them and going to the messages alledgly from them my fraud team said " DO NOT " acknowledge these are SCAMS DELETE IGNORE , not very helpful .I will not be returning

We arrived approx 1130 pm , very tired and there were no hot drinks or food available. We went to our rooms, hungry ,and found the carpets throughout the hotel were filthy, lots of stains. There were no kettles in the rooms either. The beds were very clean and the bathrooms were nice and clean. The bath was very slippery in my room so I had to put the bath mat in the actual bath. The carpets in the rooms were dire, lots of stains and smelt awful. We requested 2 rooms next to each other too, as we were 2 single women, but we were put 4 floors apart. The breakfast was not good, cheap cereal, some sort of eggs, and pastries. There was a microwave. The rest of the hotel was pretty dire too , so it ruined our stay. We went out to breakfast, there are plenty of decent cafes nearby. The area was good , close to all the main places. All in all the whole hotel needs updating, better breakfast and guest services. And new carpets throughout.

Location and parking are great. It's easily walkable to Beale ST, FedEx Forum, museums, and many restaurants. We didn't feel unsafe walking around the area,but we were back at the hotel by 11 pm. A coffee maker in the room would have been nice. The rooftop area is nice and has a good view of the river and bridges.

Hotel lovely building in a good location. Bedrooms great size and bed comfy, sheets etc clean and towels white and clean. Generally some areas of hotel need some care and specific cleaning done. Under small table in reception it was covered in dust. lightshades stained. Carpets in reception area are cream and filthy/marked..why have cream..try woven would look better. No bottled water in rooms/no tea making facility either. Water would be good, especially after travelling! Staff very pleasant except for roof bar one girl ignorant every time and disrespectful, couldn't care less attitude...definitely should not be working with people! No food at roof bar, despite having a small menu (cook not working??). Suggest get one who does or take menu away! Lots of drinks unavailable again on notice board! Lets the hotel down, along with some areas not being clean/tidy and the downstairs bathrooms need tidying too.