Hu. Hotel

Hotel lovely building in a good location. Bedrooms great size and bed comfy, sheets etc clean and towels white and clean. Generally some areas of hotel need some care and specific cleaning done. Under small table in reception it was covered in dust. lightshades stained. Carpets in reception area are cream and filthy/marked..why have cream..try woven would look better. No bottled water in rooms/no tea making facility either. Water would be good, especially after travelling! Staff very pleasant except for roof bar one girl ignorant every time and disrespectful, couldn't care less attitude...definitely should not be working with people! No food at roof bar, despite having a small menu (cook not working??). Suggest get one who does or take menu away! Lots of drinks unavailable again on notice board! Lets the hotel down, along with some areas not being clean/tidy and the downstairs bathrooms need tidying too.

Stayed here while travelling Tennessee before a cruise and was very disappointed. The staff are amazing and location is great but that’s where the positives end. Let’s start with floor coverings. They are ill fitted and dirty. The place is really dated and while the location could be described as good, the breakfast I would consider to be simply disgusting. Knifes and forks are plastic. Scrambled eggs artificial and coffee undrinkable.

Staff very friendly and helpful. Rooms huge and housekeeping excellent. On a personal note. Would have liked either a kettle or coffee machine in room. But the staff accommodated us with a teapot of hot water when ever we requested it.

Well first impressions were good, spacious clean room and bathroom. Breakfast was good value. BUT......I opened a new bottle of perfume before going out for the day, later that evening I went to apply it again and it was gone! Searched everywhere and no sign. Reported it to front desk and was told they would investigate next day. We were leaving early next morning so left contact details including email address. Didn't hear from them next day so emailed them and no reply. Put a dampener on our stay especially as we were going on a 2 week cruise and no other perfume with me.

This hotel was in the perfect spot for walking to the Nightlife. There is a roof top bar that’s view will blow your mind. The beds were very comfortable. Only problem I would say is they need to update there carpet in the rooms. But besides that we enjoyed the hotel and staff.