Park Hyatt Mendoza, Hotel Casino & Spa

We just completed our stay at the hotel. We had two rooms for four nights. The hospitality that we received was absolutely amazing. My husband and I have been Hyatt globalist’s for the past 20 years and your hotel and the service we received is in our top 5 hotels worldwide. We so appreciated the upgrades we received, the support from the concierge, and everyone’s willingness to answer our questions and go the extra mile for us. The hotel’s commitment to customer service is amazing and will be forever thankful for the opportunity to stay at this. property. The concierge helped us with transportation for all of our lunches and dinners and tastings. Our driver, Martin, throughout the trip was amazing. First, he was always on time and always knew exactly where to take us, always getting us there on time and staying through our long tastings and lunches. He gave us background on all of the places we were visiting and answered all of our questions from ice cream recommendations to geography to music in Argentina. His English was excellent and he was always extremely professional. I would rate him 5+ stars on a five star scale.

The hotel is exceptionally clean and well-organized, and the entire staff is not only professional but also genuinely warm and attentive, always ready to assist with any request. One of the highlights of my stay was the breakfast. The variety and quality of the offerings were impressive, providing a delicious and hearty start to my day, which I deeply appreciated for my busy schedule. My room was spacious, immaculately kept, and exceptionally comfortable, offering a peaceful environment that allowed me to relax and focus after long days of meetings and activities. The overall atmosphere of the hotel is quiet and sophisticated, making it a perfect choice for both business and leisure. I highly recommend Park Hyatt Mendoza for anyone visiting the city—whether for work or pleasure.

Staff was very helpful upon arrival. Rooms and bathrooms were very clean and spacious. Breakfast was plentiful and chefs were present to prepare items such as Eggs Benedict and other specially ordered items. The Balcony Bar has a pleasant atmosphere and the drinks are very well made. Parking is included as part of the room rate which was a plus!!

Excellent service, the people went above any expectations we had. We had a health issue and the front desk and housekeeping provided us at very daunting hours with the best service we can had. I’ll be gracefully with them forever. The best service you can have for sure.

We had a wonderful stay at the Park Hyatt Mendoza. The hotel is beautifully situated right in front of Plaza Independencia, with easy access to restaurants, shops, and wine tours. The building itself is grand and historic, with a luxurious interior that blends old-world charm with modern comfort. Our room was spacious, clean, and well-appointed, with lovely views of the Andes in the distance. The staff were professional and friendly, especially the concierge team who helped us arrange a fantastic dinner at a nearby restaurant. The on-site spa and outdoor pool were a relaxing bonus. The only reason I’m giving four instead of five stars is that a few areas of the hotel—especially the hallways and some furnishings—are starting to show a bit of wear and could use refreshing. Additionally, breakfast, while good, felt a bit underwhelming for a hotel of this caliber. Overall, Park Hyatt Mendoza offers a refined, comfortable base for discovering this beautiful wine region. We would definitely return.