Andaz Mexico City Condesa

Great hotel, with super responsive staff. The bathroom sink design is weird and there are almost no hooks in the bathroom to hang anything. Also the room was a little dark - we should have asked for another light. Other than that I would 100% recommend this hotel for every and anyone. It is a great place to stay.

Outstanding experience. Great neighborhood, attentive and friendly staff, excellent amenities, and good food. We loved our five-night stay and will be back.

We just spent 7 nights at the Andaz Condesa and I can confidently say we do not want to stay anywhere else in Mexico City moving forward. The staff were excellent, always so friendly and helpful, and the cleaning staff did an amazing job keeping everything spotless. The location is absolutely perfect. You can walk to almost everything, and we did about 99 percent of the time. If you need to go further, Ubers are very affordable. Since I booked through Chase Sapphire points, we were upgraded for free to a 10th-floor room, which had a lovely view. The king-sized bed was very comfortable, and the bathroom was modern and spacious. The only odd detail was that the bathroom door opens directly into the toilet. If you are visiting during the rainy season like we did, you might notice there are not many places to hang wet jackets or clothing to dry. The room itself had some great touches. The TV has a casting option so we were able to stream Netflix from our phones, which we used every night. The pool is on the smaller side, but perfect for spending a couple of hours relaxing, and the staff at Cabuya were attentive and brought us drinks poolside. Breakfast at Portofino downstairs was included and we really appreciated it. The staff there were so kind and welcoming every morning. The food was average, but the selection was huge. They had an egg station, a quesadilla station, lots of breads, sausages, bacon, vegan options, yogurts, fresh fruits, juices, and more. My favorites every day were the oatmeal and the coconut milk chia pudding, which paired so well with the fresh fruit. The coffee, however, was not very good, so I recommend sticking with the juices. We did skip breakfast one day to eat at Mendl, which I highly recommend if you want to try something outside the hotel. There were a few drawbacks. The rooms have very bright lights at night from various sources. The air conditioning has a green light, the fire escape signs had two bright flashing green lights, and the doorbell gave off a strong red, blue, or white glow. If you are a light sleeper, you may want to bring something to cover these or an eye mask. One night, there was very loud construction at 1 a.m. that I had to call and ask them to stop. We also experienced construction noise during the day while we were at the pool. Despite these minor issues, I still rate the Andaz Condesa 5 out of 5. The positives far outweighed the negatives. I especially loved the matcha café downstairs, which had an incredible atmosphere for working or relaxing. While the drinks were below average in flavor, the vibe was truly a 10 out of 10. This was our second time in Mexico City, and the Andaz Condesa has made such a strong impression that I do not see us staying anywhere else in the future. I absolutely recommend this hotel and look forward to coming back.

This was a 5-star experience overall. The front desk and concierge team were incredibly responsive and thoughtful from the moment we arrived until checkout. Traveling with a child can be challenging, and the level of care and attention we received made all the difference. The rooftop pool is smaller than it appears in the photos, which is pretty typical of rooftop pools, but still a nice feature. The room was spotlessly clean and refreshingly cool (especially great after a hot day), though it might feel a bit too cold once you’ve acclimated. Temperature settings were somewhat limited. There are snacks and drinks available in the room—some complimentary, some not—which was a nice touch. Any minor hiccups we encountered were so small compared to the hospitality that I wouldn’t hesitate to stay here again. Truly outstanding service.

Beautiful hotel in great location. Breakfast was delicious and I had the best massage at Pasana Spa. Can’t wait to return!